Customer Service Specialist

vor 2 Wochen


Wolfsburg, Niedersachsen, Deutschland NKD Vollzeit
About NKD

NKD is a dynamic and growing retail company that values its employees and customers alike. Our stores offer a unique shopping experience, with a wide range of products and a friendly, approachable atmosphere.

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at NKD. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and productive store environment.

Key Responsibilities
  • Customer Service: Provide excellent customer service, responding to customer inquiries, and resolving any issues in a professional and courteous manner.
  • Product Knowledge: Maintain a high level of product knowledge, including features, benefits, and pricing, to effectively advise customers and make sales recommendations.
  • Store Operations: Assist with store operations, including receiving and processing merchandise, maintaining store displays, and ensuring a clean and organized store environment.
  • Sales and Merchandising: Meet or exceed sales targets, while maintaining a high level of product knowledge and merchandising standards.
Requirements
  • Experience: Previous retail sales experience is an asset, but not required. We welcome applications from individuals with a strong customer service background.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment. Strong product knowledge and merchandising skills are essential.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Compensation: Competitive hourly wage and sales incentives.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.
  • Benefits: Comprehensive benefits package, including health and dental insurance, and a 401(k) plan.


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