Audi German Customer Service Representative
Vor 2 Tagen
About Us
Teleperformance Greece is a leading provider of customer experience solutions. Our company fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
Company Overview
We are dedicated to providing exceptional customer support for Audi's innovative infotainment system in Greece. As a key player in the automotive industry, we strive to deliver outstanding services that meet our clients' expectations.
Salary & Benefits
The successful candidates will receive a competitive monthly salary of approximately €3,500 + 2 extra salaries per year (around €43,000 annual salary). This package also includes referral bonuses up to €3,500 depending on the language, healthcare benefits, numerous discounts, full training by certified instructors, professional growth & development opportunities, special events as well as community & social responsibility initiatives, and free online Greek language courses.
Job Description
- Your Role: Respond to customer inquiries for Audi's innovative infotainment system, track and follow cases to ensure they closed in an efficient and timely manner, maintain high customer satisfaction, represent a major brand, provide and maintain strong, professional relationships with all partners, show empathy at all times, work towards reaching targets as set out by client statement of work as well as internal targets, turn every customer into a happy customer, exchange ideas and solutions with your colleagues, and enjoy your time in Greece.
Required Skills and Qualifications
- Fluency in German
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Resourceful, able to multitask
- Technical background & familiarity with technology
- Multi-tasking skills
- Customer care experience will be an advantage
Location
Greece has an enviable history and culture, climate and cuisine - and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network.
About Relocation
We cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you. This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.
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