Cloud Infrastructure DevOps Specialist
vor 5 Stunden
As a Cloud Infrastructure DevOps (Senior) Engineer, you will be the primary point of contact for our customers and manage incident and service requests for SAP's PlusOne cloud solution. You will be part of a 7/24 shift rotation and collaborate with the PlusOne team to ensure continuous premium support coverage.
Key Responsibilities- Manage and resolve complex cloud infrastructure issues in a timely manner
- Collaborate with engineers and developers to provide high-quality support and services to internal and external customers worldwide
- Participate in 7/24 infrastructure operations shifts and contribute to the development of new cloud infrastructure services
- Analyse and troubleshoot issues using expertise in DevOps principles, cloud concepts, Kubernetes, and container technologies
- Excellent communication skills in German and English
- Experience operating mission-critical cloud infrastructure services 7/24
- Ability to quickly analyse, troubleshoot, and resolve incidents with minimal customer impact
- 3+ years of professional experience in cloud infrastructure engineering
The PlusOne Infrastructure Engineering Unit is a globally diverse and innovative team running a state-of-the-art private cloud solution. This Infrastructure-as-a-Service platform is deployed worldwide in 15 regions to support all of SAP's cloud businesses on a global scale.
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