Cloud Infrastructure DevOps Engineer
Vor 3 Tagen
Überblick
Als Cloud Infrastructure DevOps Engineer bei SAP bist du Teil eines globalen Teams, das eine fortschrittliche private Cloud-Lösung betreibt. Du wirst die Kundenbetreuung und die Verwaltung von Incidenten und Serviceanfragen für SAPs PlusOne-Cloud-Lösung übernehmen. Du wirst Teil der 7/24-Schichtrotation und wirst gemeinsam mit dem Rest des PlusOne-Teams sicherstellen, dass eine kontinuierliche Premium-Betreuung gewährleistet ist.
Verantwortlichkeiten
- Customerbetreuung
- Verwaltung von Incidenten und Serviceanfragen
- Kommunikation mit Kunden und internen Teams
- Lösung von Problemen und Verbesserung von Prozessen
Qualifikationen
- Hohe Kommunikationsfähigkeiten in Deutsch und Englisch
- Erste Erfahrungen in der Cloud-Infrastruktur und DevOps
- Kenntnisse in Linux und Scripting-Technologien
- Fähigkeit, schnell und effizient Probleme zu analysieren und zu lösen
Team
Das PlusOne-Infrastruktur-Engineering-Team ist ein global diverses und innovatives Team, das eine fortschrittliche private Cloud-Lösung betreibt. Diese Infrastruktur-as-a-Service-Plattform wird weltweit in 15 Regionen bereitgestellt, um alle Cloud-Geschäfte von SAP auf globaler Ebene zu unterstützen.
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