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Hospitality Associate

vor 2 Monaten

Köln, Nordrhein-Westfalen, Deutschland Dorint Hotels & Resorts Vollzeit

Job Title: Hospitality Associate - Bar and Service Expert

We are seeking a skilled and friendly Hospitality Associate - Bar and Service Expert to join our team at Dorint Hotels & Resorts.

Key Responsibilities:

  • Provide exceptional service to guests in the hotel bar, ensuring a memorable experience.
  • Attend to all guest requests and needs, being available and responsive at all times.
  • Take orders, provide recommendations, and offer personalized service to guests, enhancing their overall experience.
  • Prepare and serve a variety of cocktails, dishes, and drinks, adhering to high standards of quality and presentation.
  • Ensure accurate billing and manage cash register transactions efficiently.
  • Develop and maintain a deep understanding of our hotel's services and amenities, enabling guests to make informed decisions.

Requirements:

  • Background in hotel and hospitality or relevant experience, with a strong focus on customer service.
  • Enjoy working with guests and in a team environment, with a willingness to learn and adapt to new situations.
  • Opportunity for increased responsibility based on experience level, with a focus on career growth and development.
  • Ability to work in a fast-paced and demanding environment, with a strong emphasis on teamwork and collaboration.