Audi Customer Service Representative

vor 1 Monat


Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit
Audi Customer Service Representative Opportunity

We are seeking a highly skilled and motivated Audi Customer Service Representative to join our team in Greece. As a representative of Audi, you will be responsible for providing exceptional customer experience and implementing Audi's core values while engaging with customers.

Key Responsibilities:
  • Respond to customer inquiries for Audi's innovative infotainment system
  • Track and follow cases to ensure they are closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets
  • Turn every customer into a happy customer
  • Exchange ideas and solutions with your colleagues
  • Enjoy your time in Greece
Requirements:
  • Fluency in German
  • Very good communication skills in English
  • Exceptional communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Resourceful, able to multitask
  • Technical background & familiarity with technology
  • Multi-tasking skills
  • Customer care experience will be an advantage
What We Offer:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you)
  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program: Bring a Friend and get up to €3.500 depending on the language
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Greece has an enviable history and culture, climate and cuisine - and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.



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