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Customer Care Professional

vor 2 Monaten


Hamburg, Hamburg, Deutschland Maximum Personalmanagement GmbH Vollzeit
Customer Service Role

We are a specialized personnel service provider in the fields of IT, Office, and Finance, dedicated to bringing the right people together with the right companies for nearly 20 years. With respect, enthusiasm, and empathy, we understand that our applicants are more than their portfolios. We offer free assistance to help them find a job that matches their profile and skills.

We are looking for someone who is enthusiastic about interacting with customers, has experience in customer service, and is seeking a new challenge. In a dynamic team, at our client company, which values excellent customer service, you could be the perfect fit.

Key Responsibilities:

  • Maintenance of basic master data
  • Collection and verification of applications
  • Processing of applications
  • Phone exchange with interested parties and customers
  • Obtaining necessary documents
  • Processing of inquiries from existing and new customers
  • Communication with other departments

Requirements:

  • Completed education and/or initial professional experience in direct or indirect customer communication or similar fields
  • Good communication skills
  • Strong customer and service orientation
  • Knowledge of MS-Office
  • Accurate and reliable work habits
  • Enjoyment of customer contact

What We Offer:

  • Fair compensation according to the BAP collective agreement, with the possibility of above-average pay
  • Use of the HVV-ProfiCard for free travel in the public transportation network
  • Additional benefits such as holiday and Christmas pay
  • Monthly advance payments for regular financial support
  • Attractive employee discounts and benefits for various events
  • Extended flexibility through an employment time account
  • Emphasis on respectful, honest, and transparent collaboration
  • Personal support throughout the application process and during your employment