Customer Service Representative
vor 1 Woche
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Kundenberater (m/w/d) in Stendal.
Your Key Responsibilities:
- Provide exceptional customer service and support to our clients, conducting thorough needs assessments and offering tailored solutions to meet their hearing needs.
- Utilize our sales strategies to drive revenue growth and deliver outstanding customer experiences, ensuring seamless interactions and efficient processes.
- Support clients in maintaining their hearing systems, advising on accessories, and building long-term relationships through personalized service.
- Utilize our customer database to proactively engage with clients via phone, organizing local marketing initiatives and events to foster brand awareness and loyalty.
- As a data administrator, maintain accurate and up-to-date client information, ensuring seamless data management and efficient operations.
- Collaborate with the sales team to plan and execute sales strategies, manage calendars, and oversee inventory management to ensure a seamless customer experience.
About You:
We are looking for a candidate with a strong background in customer service, sales, or a related field, who is passionate about delivering exceptional customer experiences and driving business growth.
What We Offer:
- A dynamic and supportive work environment with opportunities for professional growth and development.
- A competitive salary and benefits package, including a comprehensive training program and ongoing support for career advancement.
- A chance to work with a leading company in the hearing solutions industry, with a strong commitment to innovation and customer satisfaction.
- A flexible work schedule with opportunities for part-time or job-sharing arrangements, as well as a comprehensive benefits package.
- A comprehensive training program, including on-the-job training, coaching, and mentoring to ensure your success in the role.
- A chance to work with a diverse and talented team, with opportunities for collaboration and knowledge-sharing.
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