Logistics Compliance Analyst
vor 4 Wochen
At Perrigo, we are driven by our mission to make a positive impact on people's lives through trusted health and wellness solutions. We are proud to be a leading player in the European Consumer Self-Care market and a top provider of over-the-counter and infant formula in the U.S. Our goal is to provide the best self-care solutions for everyone, and we are committed to fostering an inclusive and collaborative culture where each person can thrive.
This role plays a critical part in helping us achieve our sales and revenue objectives by delivering exceptional customer fulfillment and enhancing the customer experience. As a Customer Supply Chain Analyst, you will serve as the key supply chain contact for both internal and external customers, managing customer orders and improving the customer experience.
Key responsibilities include:
- Developing and executing strategies to deliver target customer service levels, costs, inventory, and cash collection targets
- Implementing rigorous daily management routines and holding people accountable for delivering exceptional customer fulfillment
- Defining and tracking relevant metrics across key performance indicators (KPIs) to ensure strong performance management
- Partnering cross-functionally to understand customer wants and needs and develop solutions to drive excellence in customer experience
- Working with logistics providers to define and implement the right logistics network that meets customer needs and dovetails with regional logistics flows
Requirements include:
- 5 years' experience in customer service and/or order management, logistics, and planning, preferably from the Consumer Self-Care or FMCG industry
- Fluency in English and German is essential
- Proficiency in relevant software, such as Microsoft Office, ERP, CRM, and order entry systems
- Understanding of financial and business planning, supply chain planning, and order management processes
We believe our people are our greatest asset, and we offer competitive compensation and benefits tailored to supporting you and your family, as well as career development opportunities to ensure you feel valued and supported, both professionally and personally.
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