Client Service Associate
Vor 6 Tagen
We bring together ambitious individuals from around the globe to work with leading investment funds, strategy consultancies, and Fortune 500 companies. Our mission is to help clients access expert knowledge, elevate their decision-making, and drive progress by connecting them with niche experts worldwide.
Founded in 2008, our journey has been nothing short of extraordinary. With 1500+ professionals in nine cities worldwide, we've firmly established ourselves as a leader in our market and one of the fastest-growing companies in the world.
Our relentless pursuit of excellence means we only hire the best and brightest graduates to help us reach new heights.
A Day in the Life of a Client Service AssociateAs a Client Service Associate in our Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists, and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making.
Your responsibilities will include:
- Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.
- Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.
- Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.
We're committed to giving you an introduction to the business world without being pigeonholed into any one industry or profession. You'll develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project, and time management.
A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years, is available. Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.
RequirementsYou'll need to bring your A game to work, daily. We're looking for:
- Strong academic credentials.
- Noteworthy extracurricular achievement throughout school and university.
- Relevant internship experience.
- Fluent English and German or C2 level is required; experience living or working in continental Europe is desired.
Expect total first-year compensation ranging from €56,600 (average performance) to €66,400 (very strong performance) consisting of (i) annual base salary of €52,000 and (ii) uncapped variable compensation linked to individual performance.
28 vacation days per year, pension plan from Signal Iduna Germany, our fast-growing office in the middle of Hamburg's city centre, monthly team events, free breakfast and snacks, company rates for the gym, subsidy for local public transport, iPhone and MacBook Pro complete our modern, professional working atmosphere.
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