Pre-Sales Solutions Engineer

vor 2 Wochen


Stuttgart, Baden-Württemberg, Deutschland Markem-Imaje Vollzeit
Job Title: Pre-Sales Solutions Engineer

Markem-Imaje is a leading manufacturer of product identification and traceability solutions. We are seeking a skilled Pre-Sales Solutions Engineer to join our team.

Job Summary:

The Pre-Sales Solutions Engineer will design and configure solutions based on customer-specific requirements and agreed specifications. This role involves working closely with our sales team to deliver innovative solutions that meet customer needs.

Key Responsibilities:
  • Design and configure solutions based on customer feedback and requirements
  • Utilize Standard Solution Packages as the starting point for configuration or project engineering work
  • Manage the demand process for special items with local suppliers
  • Provide competitive price calculations based on solution requirements
  • Perform in-house verification of configured solutions
  • Build Detailed Design Specification documentation required based on project deliverables
  • Support installation of configured solutions for after customer validation
  • Creation and delivery of the hand-off package for Service Delivery Team
  • Support escalated installation, FAT, and SAT issues
  • Install CoLOS solutions at customer sites or remotely
  • Act as Project Manager, being the customer's main point of contact, as well as internal point of contact from start to execution
Requirements:
  • Engineering background including PC and PLC-based systems
  • Knowledge in Vision (product inspection) is a plus
  • Computer skills and aptitude for quickly learning new software tools and computer hardware
  • Knowledgeable in packaging industry and supply chain automation
  • Acts in a professional manner and enhances customer satisfaction
  • Excellent verbal and written communication skills at all levels for the organization
  • Ability to work in a multi-tasked environment
  • Direct customer interface experience preferred
  • Documentation skills are a must
  • Bachelor or comparable degree in Engineering (Electrical, Software, Computer, or Automation)
  • Experience with packaging line equipment, preferably in pharmaceutical and/or food packaging industries
  • Proven track record of fault finding and problem-solving
  • Project Management skills
  • MS SQL Databases and ODBC
  • Communication with PLC systems and OPC
  • TCP/IP - Experience with IP Addressing and Subnetting
  • MS SQL OS/Windows OS
  • SQL Reports
  • Fluency in English, multi-lingual is preferred
What We Offer:

This role involves approximately 60% of travel, on average, mostly domestic travel. This involves traveling to customer sites, possibly involving air travel.

Our Values:
  • Collaborative entrepreneurial spirit
  • Winning through customers
  • High ethical standards, openness, and trust
  • Expectations for results
  • Respect and value people


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