Customer Service Representative

vor 2 Monaten


Heidelberg, Baden-Württemberg, Deutschland PAPER & TEA Vollzeit

About Us

PAPER & TEA is a dynamic lifestyle company that creates unique experiences for our customers. We're a team of passionate individuals who share a common goal: to enrich people's lives through our products and services.

Our Culture

We're a company that values collaboration, innovation, and mutual respect. Our flat hierarchies and transparent communication ensure that everyone feels valued and empowered to contribute their ideas.

Job Description

We're seeking a skilled Customer Service Representative to join our Retail Team. As a key member of our team, you'll be responsible for providing exceptional customer service, promoting our products, and creating a welcoming atmosphere in our stores.

Key Responsibilities

  • Provide personalized service to customers, ensuring they feel valued and supported
  • Develop a deep understanding of our products and services, and use this knowledge to make recommendations and drive sales
  • Collaborate with colleagues to achieve sales targets and improve customer satisfaction
  • Participate in training and development programs to enhance your skills and knowledge
  • Contribute to the creation of a positive and inclusive store environment

Requirements

  • Previous experience in retail, customer service, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong product knowledge and a passion for delivering exceptional customer service
  • Flexibility to work weekends and occasional evenings

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A fun and inclusive company culture

How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to us.



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