Customer Service Representative
vor 2 Monaten
About Us
PAPER & TEA is a dynamic lifestyle company that creates unique experiences for our customers. We're a team of passionate individuals who share a common goal: to enrich people's lives through our products and services.
Our Culture
We're a company that values collaboration, innovation, and mutual respect. Our flat hierarchies and transparent communication ensure that everyone feels valued and empowered to contribute their ideas.
Job Description
We're seeking a skilled Customer Service Representative to join our Retail Team. As a key member of our team, you'll be responsible for providing exceptional customer service, promoting our products, and creating a welcoming atmosphere in our stores.
Key Responsibilities
- Provide personalized service to customers, ensuring they feel valued and supported
- Develop a deep understanding of our products and services, and use this knowledge to make recommendations and drive sales
- Collaborate with colleagues to achieve sales targets and improve customer satisfaction
- Participate in training and development programs to enhance your skills and knowledge
- Contribute to the creation of a positive and inclusive store environment
Requirements
- Previous experience in retail, customer service, or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong product knowledge and a passion for delivering exceptional customer service
- Flexibility to work weekends and occasional evenings
What We Offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A fun and inclusive company culture
How to Apply
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to us.
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