Operations Manager for US Market Expansion
vor 4 Wochen
We are seeking a highly skilled Operations Manager to lead our US market expansion efforts. As a key member of our team, you will be responsible for managing our US operational area, including planning and coordinating deliveries, monitoring partner performance, and ensuring smooth supply chain processes.
Key Responsibilities- Act as the main point of contact for our external fulfillment partners in the US operational area.
- Active B2B supplier management with key accounts and partners such as our external warehouse and Amazon FBA.
- Planning and coordinating deliveries to our fulfillment partner and Amazon from our warehouse in Pennsylvania and from Europe.
- Monitor and analyze the performance of fulfillment partners to ensure SLAs are met.
- Order management, order tracking, and inventory management.
- Ensuring smooth processes along the entire supply chain.
- Develop and implement strategies to optimize logistics and fulfillment operations.
- Close collaboration with our fulfillment service providers, manufacturers, and other departments such as Customer Care and Marketing.
- Supply Chain Management (SCM) document management (delivery notes, invoices, order confirmations, labels, product information, certificates, etc.).
- Identify and resolve any operational issues to ensure timely delivery of products.
- Bachelor's degree in business administration or another economic science course.
- At least 3-5 years of experience in operations, supply chain management, or logistics, preferably with experience in the US market.
- Analytical skills, ability to work KPI-driven, and experience with Excel.
- Hands-on mentality and enthusiasm for designing and implementing processes from scratch.
- Strong problem-solving skills and ability to work under pressure.
- Excellent project management skills.
- Communicative and sociable, with the ability to build strong relationships with partners and team members.
- Good knowledge of MS Excel.
- Fluent in English, German is a plus.
- Experience with fulfillment partners such as ShipBob and Amazon FBA is a plus.
- Reside in Munich or the surrounding area, or be willing to relocate.
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