Receptionist with a Specialization in Telephone Operations

vor 2 Monaten


Köln, Nordrhein-Westfalen, Deutschland RAS Service Group Vollzeit

About RAS Service Group

We are a dynamic and customer-focused organization that values a healthy work-life balance.

Job Summary

We are seeking a highly motivated and service-oriented individual to join our team as a Receptionist with a specialization in telephone operations. This is a full-time position that requires excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service.

Key Responsibilities

  • Provide exceptional customer service to clients via phone, ensuring a comfortable, secure, and friendly experience.
  • Manage office operations, including administrative tasks and maintaining a clean and organized workspace.
  • Work independently, proactively, and with a high level of autonomy to ensure seamless day-to-day operations.
  • Develop and maintain a strong understanding of our services and products to effectively communicate with clients.

Requirements

  • Previous experience in a customer-facing role, preferably in the service industry.
  • Excellent German and English language skills.
  • Positive attitude, passion for customer service, and a strong work ethic.
  • Excellent communication and teamwork skills.
  • High level of responsibility and organizational ability.

What We Offer

  • Regular working hours (Monday to Friday).
  • Structured onboarding process.
  • Opportunities for further education and training.
  • Employee benefits and discounts.
  • Employee recognition and reward programs.
  • 30% discount at our restaurant, Brasserie Colette Tim Raue.


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