Financial Advisor

vor 2 Monaten

Düsseldorf, Nordrhein-Westfalen, Deutschland apoDirect GmbH Vollzeit

About apoDirect GmbH

apoDirect GmbH is a leading provider of innovative banking solutions, committed to delivering exceptional customer experiences.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Service Banking department.

Key Responsibilities

  • Provide exceptional customer service to our clients through phone and digital channels.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with our team to achieve sales and customer satisfaction goals.
  • Stay up-to-date with our products and services to provide accurate information to customers.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously.
  • Strong problem-solving and analytical skills.
  • Proficiency in using computer software and systems.
  • Availability to work flexible hours, including evenings and weekends.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, please submit your application, including your resume and a cover letter, to us.

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