IT Support Specialist

vor 3 Wochen


Donauwörth, Bayern, Deutschland Hemmersbach GmbH & Co. KG Vollzeit

Unlock a Challenging Career Opportunity with Hemmersbach GmbH & Co. KG

We are seeking an experienced IT Support Specialist to join our dynamic team in Donauwörth. As a 2nd Level IT Support Technician, you will be responsible for delivering top-notch technical support services to our clients.

  • Ticket Processing and Incident Management
  • Break & Fix Activities and Hands & Eyes Support
  • Software & Hardware Troubleshooting and Resolution
  • Asset Management and Coordination
  • Proactive Error Identification and Solution Implementation
  • Inventory Management and IT-Related Aspects of Meeting/Video Rooms, Data Center, and Training Room

Requirements:

  • Proven Experience in IT Support and Ticketing Systems
  • Solid Software & Hardware Knowledge in Second Level Support, Particularly within the Microsoft Environment
  • Strong Customer and Service Orientation
  • Excellent Communication Skills and Fluent German Language Proficiency
  • Good English Language Skills

What We Offer:

  • A Challenging and Rewarding Role in a Dynamic, International Company
  • Opportunities for Professional Development and Career Growth
  • A Competitive Salary and Benefits Package
  • A Positive and Supportive Work Environment

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