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German Customer Support Specialist

vor 2 Monaten


Chemnitz, Sachsen, Deutschland DIS AG Vollzeit
About the Role

We are seeking a highly skilled and motivated German Customer Support Specialist to join our team at DIS AG. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients in German.

Key Responsibilities
  • Provide timely and effective support to customers via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain a thorough knowledge of our products and services
  • Meet or exceed customer satisfaction targets
Requirements
  • Abgeschlossene kaufmännische Ausbildung, Studium oder ähnliche Qualifikation
  • Sicherer Umgang mit MS Office
  • Verhandlungssichere Deutschkenntnisse
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance