Aktuelle Jobs im Zusammenhang mit Aftersales Service Channel Management Director - Düsseldorf, Nordrhein-Westfalen - Xiaomi Technology
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Financial Services Director
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Alvarez & Marsal VollzeitJoin Our Team as a Financial Services DirectorAlvarez & Marsal is seeking a seasoned Financial Services professional to join our team as a Director. As a key member of our Financial Services Improvement team, you will be responsible for delivering high-impact projects that drive business growth and transformation.About the RoleWe are looking for a highly...
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Financial Services Director
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Alvarez & Marsal VollzeitJoin Our Team as a Financial Services DirectorAlvarez & Marsal is seeking a seasoned Financial Services professional to join our team as a Director. As a key member of our Financial Services Improvement team, you will be responsible for delivering high-impact projects that drive business growth and transformation.About the RoleWe are looking for a highly...
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Financial Services Transformation Director
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Alvarez & Marsal VollzeitJob Title: Financial Services Transformation DirectorAlvarez & Marsal is seeking a highly experienced Financial Services Transformation Director to join our team in Frankfurt. As a key member of our Financial Services Improvement (FSI) team, you will be responsible for leading complex transformation programs for top-tier financial institutions.About the...
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Financial Services Transformation Director
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Alvarez & Marsal VollzeitJob Title: Financial Services Transformation DirectorAlvarez & Marsal is seeking a highly experienced Financial Services Transformation Director to join our team in Frankfurt. As a key member of our Financial Services Improvement (FSI) team, you will be responsible for leading complex transformation programs for top-tier financial institutions.About the...
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Executive Director
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Alvarez & Marsal VollzeitJoin Our Team as a Senior Director in Financial ServicesWe are seeking a highly experienced Senior Director to join our Financial Services team in Frankfurt, Germany. As a key member of our team, you will be responsible for delivering high-impact performance improvement projects to our clients in the Banking, Insurance, Asset Management, and Wealth...
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Executive Director
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Alvarez & Marsal VollzeitJoin Our Team as a Senior Director in Financial ServicesWe are seeking a highly experienced Senior Director to join our Financial Services team in Frankfurt, Germany. As a key member of our team, you will be responsible for delivering high-impact performance improvement projects to our clients in the Banking, Insurance, Asset Management, and Wealth...
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Senior Director, Professional Services
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Manhattan Associates VollzeitJob Title: Senior Director, Professional ServicesWe are seeking a highly experienced and strategic leader to join our team as Senior Director, Professional Services. As a key member of our EMEA leadership team, you will be responsible for providing strategic leadership of the EMEA TMS function, driving business growth, and delivering exceptional customer...
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Senior Director, Professional Services
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Manhattan Associates VollzeitJob Title: Senior Director, Professional ServicesWe are seeking a highly experienced and strategic leader to join our team as Senior Director, Professional Services. As a key member of our EMEA leadership team, you will be responsible for providing strategic leadership of the EMEA TMS function, driving business growth, and delivering exceptional customer...
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Channel Sales Representative
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland FileWave VollzeitAbout the RoleWe are seeking a highly motivated Channel Sales Executive to drive sales and revenue growth with and through our channel partners. As a key member of our sales team, you will be responsible for positioning our FileWave software and service offerings with our channel partners.FileWave is a leading provider of device management solutions that...
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Director, Financial Services
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Alvarez & Marsal VollzeitJoin Our Team as a Senior Director in Financial ServicesAlvarez & Marsal is seeking a seasoned Senior Director to lead our Financial Services team in Germany. As a key member of our team, you will be responsible for driving business growth, developing strategic partnerships, and delivering high-impact projects to our clients.About the RoleLead the...
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Asset Management Director
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland EXXETA VollzeitJobbeschreibungWir suchen einen erfahrenen Asset Management Director, der unsere Kunden bei der Umsetzung komplexer Projekte unterstützt.VerantwortlichkeitenProjektidee und -planungProjektsteuerung und -überwachungRegulatorische Analyse und RisikomanagementTeamleitung und KundenentwicklungFlexibilität und Mobilität für bundes- und europaweite...
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Asset Management Director
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland EXXETA VollzeitJobbeschreibungWir suchen einen erfahrenen Asset Management Director, der unsere Kunden bei der Umsetzung komplexer Projekte unterstützt.VerantwortlichkeitenProjektidee, Ist-Analyse und PlanungProjektsteuerung und -überwachungProjektumsetzungRegulatorische Rahmenbedingungen analysierenTeamleitung und KundenentwicklungVoraussetzungenAbgeschlossenes Studium...
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Asset Management Director
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland EXXETA VollzeitJobbeschreibungWir suchen einen erfahrenen Asset Management Director, der unsere Kunden bei der Umsetzung komplexer Projekte unterstützt.VerantwortlichkeitenProjektidee, Ist-Analyse und PlanungProjektsteuerung und -überwachungProjektumsetzungRegulatorische Rahmenbedingungen analysierenTeamleitung und KundenentwicklungVoraussetzungenAbgeschlossenes Studium...
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Channel Marketing Manager
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland OPPO - Europe Region VollzeitAbout the RoleWe are seeking a skilled Channel Manager to join our Admin Team in Düsseldorf, Germany. As a key member of our team, you will be responsible for developing and executing localized marketing plans in line with company goals, offering actionable insights.Your primary focus will be on Channel Strategy Development and Execution, including...
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Channel Marketing Manager
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland OPPO - Europe Region VollzeitAbout the RoleWe are seeking a skilled Channel Manager to join our Admin Team in Düsseldorf, Germany. As a key member of our team, you will be responsible for developing and executing localized marketing plans in line with company goals, offering actionable insights.Your primary focus will be on Channel Strategy Development and Execution, including...
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Asset Management Director
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland EXXETA VollzeitJobbeschreibungWir suchen einen erfahrenen Asset Management Director, der unsere Kunden bei der Umsetzung komplexer Projekte unterstützt.VerantwortlichkeitenProjekte von der Idee bis zur Umsetzung verantwortenKundenprojekte steuern und überwachenThemenschwerpunkte: IT-Modernisierung, Regulatorik, Risikomanagement und ReportingRegulatorische...
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Asset Management Director
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland EXXETA VollzeitJobbeschreibungWir suchen einen erfahrenen Asset Management Director, der unsere Kunden bei der Umsetzung komplexer Projekte unterstützt.VerantwortlichkeitenProjekte von der Idee bis zur Umsetzung verantwortenKundenprojekte steuern und überwachenThemenschwerpunkte: IT-Modernisierung, Regulatorik, Risikomanagement und ReportingRegulatorische...
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Executive Director
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Alvarez & Marsal VollzeitJoin Our Team as a Senior Director in Financial ServicesWe are seeking a highly experienced Senior Director to join our Financial Services team in Frankfurt, Germany. As a key member of our team, you will be responsible for delivering high-profile projects in the Financial Services sector, working closely with our clients and stakeholders to drive business...
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Executive Director
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Alvarez & Marsal VollzeitJoin Our Team as a Senior Director in Financial ServicesWe are seeking a highly experienced Senior Director to join our Financial Services team in Frankfurt, Germany. As a key member of our team, you will be responsible for delivering high-profile projects in the Financial Services sector, working closely with our clients and stakeholders to drive business...
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Channel Marketing Specialist
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland OPPO - Europe Region VollzeitAbout the RoleAs a Channel Manager at OPPO - Europe Region, you will be responsible for developing and executing localized marketing plans in line with company goals. This includes benchmarking and analysis of cross-channel and brand marketing, as well as strategy implementation and market analysis. You will also be responsible for building strong...
Aftersales Service Channel Management Director
vor 2 Monaten
Xiaomi Technology is seeking a highly skilled Aftersales Service Channel Management Manager to join our team. As a key member of our aftersales service team, you will be responsible for managing and optimizing the aftersales services for our white goods products, with a focus on washing machines, refrigerators, and air conditioning units.
Key Responsibilities:- Aftersales Strategy and Planning: Develop and implement aftersales strategies that align with company objectives and enhance customer satisfaction. Analyze aftersales market trends, benchmark and customer feedback to identify areas for improvement in aftersales services. Set KPIs for the aftersales department and ensure targets are met.
- Customer Service Management: Oversee customer service teams to ensure timely and effective resolution of customer issues related to washing machines, refrigerators, and air conditioning units. Monitor customer satisfaction levels and develop initiatives to improve customer loyalty. Handle escalated customer complaints and ensure a satisfactory resolution.
- Service Network Management: Manage relationships with authorized repair centers, ensuring they meet company standards for quality and efficiency. Coordinate with service providers to ensure the availability of spare parts and timely completion of repairs. Conduct regular audits of service centers to maintain high service standards.
- Reporting and Analysis: Prepare regular reports on aftersales performance, including customer satisfaction metrics, service turnaround times, and cost efficiency. Analyze data to identify trends and make data-driven decisions to improve aftersales operations. Present findings and recommendations to senior management.
- University degree in Business Administration, Engineering, or a related field.
- Minimum of 5-7 years of experience in aftersales service channel management or operations, preferably in the white goods or consumer electronics industry.
- Strong knowledge of washing machines, refrigerators, and air conditioning systems.
- Proven leadership and team management skills.
- Excellent problem-solving and decision-making abilities.
- Strong customer focus with a commitment to delivering high-quality service.
- Experience with ERP/CRM systems and proficiency in data analysis tools.
- Excellent communication and interpersonal skills.
- Fluent in English and Chinese.
