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Customer Service Engineer
vor 1 Monat
As a global leader in EV battery and energy storage solutions, we're seeking a skilled Customer Service Engineer to join our team.
With a strong presence in the market, our EV battery consumption volume has ranked No.1 in the world for seven consecutive years, and our global energy storage battery shipment has also ranked No.1 for three consecutive years.
Key Responsibilities:
- Allocate and execute field service resources
- Implement service campaigns under HQ guidance
- Empower regional OSA teams
- Support regional OSAs with work order submissions
Requirements:
- Bachelor or master's degree in chemical material, computer engineering, EE, or ME
- Proficiency in Excel, Word, and PowerPoint
- At least 3 years of experience in battery, After-Sales, new energy, or industrial/automotive sectors