Account Manager, German Speaking

Vor 7 Tagen

Frankfurt am Main, Hessen, Deutschland Admiral Markets Vollzeit

About Admiral Markets

Admiral Markets is a leading global financial services company, specializing in brokerage services. With over 20 years of experience, we have established a strong presence in more than 20 countries and regions. Our clients have access to global financial markets through our cutting-edge technology and expertise.

Our Mission

We are committed to providing comprehensive financial services to our clients, and we are seeking a talented individual to join our team as a German-speaking Account Manager. This role is based in our Frankfurt office.

Key Responsibilities

  • Customer Development and Management: You will be responsible for developing and managing your own customer base, focusing on acquiring new customers and actively working with existing ones.
  • New Customer Acquisition: You will proactively approach potential new customers, guiding them through the account opening process.
  • Reactivating Inactive Customers: You will work on reactivating inactive customers by offering attractive incentives to encourage them to trade again.
  • Customer Support: You will provide support to our existing customers with technical, informative, and formal inquiries, as well as planning their future investments.
  • Communication: You will utilize various communication channels, such as email, chat, and phone, to address customer inquiries.

Requirements

  • Education and Experience: You hold a degree in Economics or Finance or a related field, with relevant work experience. You possess excellent language skills and communication abilities.
  • Sales Experience: You have a strong affinity for sales or relevant sales experience, with a structured and self-organized work approach, even in intense phases.
  • Customer Experience: You have experience and enjoy communicating with customers.
  • Interest in Financial Markets: You have a basic interest in personal finance, financial, and capital markets, as well as stock exchanges.
  • Learning Ability: You are willing to quickly and thoroughly learn new topics.
  • Language Skills: You are fluent in German as your native language or at C2 level, with good English skills in both speech and writing; additional languages are an asset.

Our Benefits

  • Challenging Role: You will have an engaging and varied role in an international team.
  • Compensation: You will receive an attractive fixed salary plus a performance-based component.
  • Company Culture: You will be part of an internationally successful company with flat hierarchies and an open communication culture.
  • Equipment and Training: You will have access to comprehensive technical equipment, thorough onboarding, and individual training opportunities.
  • Flexible Work Arrangements: You will have the option to work partly in the office and partly from home (subject to negotiation).
  • Team Spirit: You will join a motivated team with enthusiasm and a love for their work.

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