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Customer Support Intern
vor 3 Monaten
Position Title: Customer Service Intern
Role Overview:
The Customer Service Intern will play a vital role in assisting our customer service department by handling customer inquiries through written communication. This position is essential for enhancing the overall customer experience.
Key Responsibilities:
- Provide support to the customer service team by addressing customer inquiries via written channels.
- Recognize and propose enhancements to the customer service framework and facilitate their implementation.
- Guide customers in maximizing their experience with our platform.
- Formulate solutions for emerging challenges as necessary.
Company Background:
Dyn Media GmbH is committed to delivering an exceptional sports viewing experience. Since its inception, the company has established itself as a leading streaming service for live sports coverage and highlights across various leagues, including handball, basketball, volleyball, table tennis, and hockey. Our goal is to foster a deeper appreciation for sports among fans.
Candidate Profile:
- A collaborative individual with a strong commitment to their responsibilities.
- A proactive problem solver who thrives in diverse situations.
- Outstanding communication abilities, maintaining composure in fast-paced environments.
- Willingness to work flexible hours, including evenings and weekends.
- Currently pursuing any academic discipline.
What We Provide:
- Insight into a reputable and expanding sports media organization.
- A vibrant, youthful team passionate about sports.
- Competitive remuneration and adaptable working hours.
- A flat organizational structure that encourages autonomy and creativity.
- An opportunity to make meaningful contributions to an innovative company where your ideas are valued.
- A centrally located office with excellent amenities.
