Technical Assistance Coordinator

vor 3 Monaten

Berlin, Berlin, Deutschland Mazars GmbH & Co. KG Vollzeit
Job Overview:

As an IT Support Specialist at Mazars GmbH & Co. KG, you will play a crucial role in ensuring the smooth operation of our IT services. Your primary responsibilities will include:

  • Managing Service Requests: Efficiently handling and documenting service requests and technical issues through our ticketing system.
  • IT Equipment Management: Preparing, distributing, and maintaining IT equipment to meet organizational needs.
  • Device Administration: Overseeing end devices within a complex IT environment to ensure optimal performance.
  • Infrastructure Improvement: Actively participating in initiatives aimed at enhancing our internal IT infrastructure.
Qualifications:

To be successful in this role, candidates should possess:

  • A completed education in an IT-related field.
  • Experience in IT support, with a solid understanding of Microsoft operating systems.
  • A hands-on approach combined with strong analytical abilities.
  • Basic knowledge of hardware and software systems.
  • Excellent communication skills in both German and English.
Benefits:

Mazars GmbH & Co. KG offers a range of benefits to support your professional growth and well-being, including:

  • Access to development programs and training opportunities.
  • Financial assistance for further qualifications.
  • Opportunities to engage in international projects.
  • Initiatives promoting work-life balance.
  • Comprehensive wellbeing support.

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