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Client Support Associate in Finance

vor 3 Monaten


Hameln, Niedersachsen, Deutschland Bankpower GmbH Vollzeit

Join a Leading Financial Institution

We are thrilled to present a remarkable opportunity within the banking industry. Our client, a prominent player in delivering exceptional services to both individual and corporate clients, is seeking a Banksachbearbeiter (gn). As a subsidiary of one of Germany's largest banking groups, this organization is committed to expanding its workforce to maintain its high standards of customer service and assist clients in achieving their financial aspirations.

Benefits of Joining Our Team:

  • Remote work options available
  • Flexible working hours
  • Convenient location with accessible public transport
  • Complimentary salary account
  • Diverse and engaging responsibilities

Your Key Responsibilities:

  • Processing customer requests efficiently
  • Addressing complaints in accordance with established protocols
  • Drafting interim responses to client inquiries
  • Utilizing and managing the complaint tracking system
  • Collecting and reviewing statements

What We Seek:

  • Completed vocational training or relevant experience in the banking sector
  • Strong dedication and commitment to service
  • Proficient in MS Office applications
  • Familiarity with DATEV software
  • Excellent written and verbal communication skills in German

If you identify with the qualifications outlined above and are considering a new career path, we eagerly await your detailed application materials. We embrace diversity and promote equal opportunities, encouraging applications from individuals with disabilities. All personal pronouns in this job posting are gender-neutral. We look forward to your response.