Administrative Support in a Dynamic Emergency Department Setting

vor 4 Wochen


Hamburg, Hamburg, Deutschland Immanuel Albertinen Diakonie Vollzeit

Position Overview

We are seeking a dedicated and organized Administrative Support professional to join our Central Emergency Department team. In this role, you will play a vital part in ensuring the smooth operation of our department by managing patient admissions, coordinating internal and external patient transports, and providing administrative support to our medical and nursing teams.

Key Responsibilities

  • Manage patient admissions and discharges within the Central Emergency Department.
  • Coordinate efficient and timely patient transfers between departments and external facilities.
  • Communicate effectively with medical professionals, nurses, and other healthcare staff to ensure seamless patient care coordination.
  • Warmly greet and assist emergency medical service personnel, patients, and their families upon arrival.
  • Maintain accurate records of patient occupancy and bed availability within the emergency department.
  • Handle incoming telephone calls promptly and professionally, directing inquiries appropriately.

Qualifications

  • Completion of a recognized training program in Medical Assisting or Healthcare Administration.
  • Fluency in both German and English is essential for effective communication with patients, staff, and external partners.
  • Demonstrated ability to work collaboratively within a team environment and across different professional disciplines.
  • Flexibility to work shifts, including weekends, to meet the demands of a 24/7 emergency department setting.
  • Proficiency in computer applications and electronic health record systems.
  • Familiarity with medical terminology and coding practices.
  • A proactive and solution-oriented approach to tasks, contributing positively to the overall efficiency of the department.


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