Aktuelle Jobs im Zusammenhang mit IT Support Specialist - Frankfurt am Main, Hessen - Bechtle

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    vor 2 Monaten


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    vor 4 Wochen


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    vor 3 Wochen


    Frankfurt am Main, Hessen, Deutschland bettervest GmbH Vollzeit

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  • IT Support Specialist

    vor 4 Wochen


    Frankfurt am Main, Hessen, Deutschland msg systems Vollzeit

    IT Support Role at msg SystemsAre you looking to break into the IT industry? Do you want to work on diverse, interesting tasks and projects that offer numerous opportunities for a successful career? Do you want to support our internal IT department in its continuous development and professionalization? If so, we invite you to join our team as an IT Support...

  • IT Support Specialist

    vor 4 Wochen


    Frankfurt am Main, Hessen, Deutschland msg systems Vollzeit

    IT Support Role at msg SystemsAre you looking to break into the IT industry? Do you want to work on diverse, interesting tasks and projects that offer numerous opportunities for a successful career? Do you want to support our internal IT department in its continuous development and professionalization? If so, we invite you to join our team as an IT Support...

IT Support Specialist

vor 3 Monaten


Frankfurt am Main, Hessen, Deutschland Bechtle Vollzeit

Deine Rolle im Unternehmen:

Du bist die zentrale Anlaufstelle für die Entgegennahme, Klassifizierung und Priorisierung von IT-Störungsmeldungen, die per Telefon oder E-Mail eingehen. In diesem Zusammenhang übernimmst du die Bearbeitung von Support-Tickets, einschließlich der Analyse, Diagnose und Behebung von Problemen. Zudem leitest du die Tickets an die entsprechenden Fachabteilungen weiter, wie beispielsweise den Vor-Ort-Support und andere nachgelagerte Teams. Du dokumentierst sorgfältig alle Arbeits- und Lösungsschritte im Ticketsystem. Darüber hinaus bist du verantwortlich für die Verwaltung und Administration von Benutzerkonten.

Deine Qualifikationen:

Erste Berufserfahrung in einem ähnlichen Tätigkeitsfeld, idealerweise in einem Dienstleistungsunternehmen. Kenntnisse in Microsoft Office 365 und Intune; ITIL-Kenntnisse sind von Vorteil. Erfahrung als Anwender und Administrator in Microsoft Office sowie im E-Mail-System Outlook/Exchange. Fundierte Kenntnisse in Netzwerktechnologien, Windows-Betriebssystemen und Active Directory. Sehr gute Deutsch- und Englischkenntnisse sowie ein freundliches Auftreten. Besonders schätzen wir deine soziale Kompetenz, Teamfähigkeit und Eigenverantwortung.

Was wir dir bieten:

Weiterentwicklungsmöglichkeiten: Durch ein umfangreiches Angebot der Bechtle Akademie, individuelle Karriereplanung, Programme für Experten und Führungskräfte sowie Herstellerzertifizierungen hast du die Möglichkeit, dich kontinuierlich weiterzuentwickeln. Flexibilität: Du kannst deine Arbeitszeiten und deinen Arbeitsort je nach Aufgabenbereich und in Abstimmung mit deiner Führungskraft individuell gestalten. Rundum-Sorglos-Paket: Deine Zukunft ist uns wichtig. Das zeigt sich in unserer attraktiven Berufsunfähigkeitsversicherung sowie in der betrieblichen Altersversorgung mit einer Bezuschussung von bis zu 100 Prozent. Moderner Arbeitsplatz: In einem innovativen Arbeitsumfeld erhältst du neueste technische Ausstattung. Onboarding: Unsere umfassende Einführungsveranstaltung und ein individuell auf deine Rolle abgestimmter Schulungsplan sorgen für einen optimalen Start.

Bei Bechtle im IT-Systemhaus Frankfurt arbeiten etwa 160 Kolleginnen und Kollegen, die sowohl Berufs- als auch Quereinsteiger sowie erfahrene Mitarbeitende umfassen. Wir bieten umfassende IT-Lösungen in den Bereichen Cloud Solutions, Experten-Services, Managed Service, Modern Workplace und Sales Consulting.

Stefanie Buhl | Leiterin Human Resources |