Cosmetic Consultant

Douglas GmbH is a leading omnichannel provider of premium beauty products in Europe. The company inspires its customers to embrace their unique beauty by offering a distinctive range of products both online and in numerous retail locations. Douglas serves as the preferred partner for brands, providing a curated selection of exclusive labels alongside its own corporate brands. The product range includes fragrances, makeup, skincare, haircare, accessories, and beauty services. Strengthening its successful omnichannel positioning and continuously enhancing the customer experience are central to the corporate strategy.

We are currently seeking a part-time team member.

• Engaging with customers actively and providing comprehensive consultations while consistently applying our service rituals.
• Offering knowledgeable advice across all product categories, including brand and product innovations.
• Actively promoting our current campaigns and promotions while utilizing sales support tools.
• Exceeding customer expectations through a passion for service and consultation.
• Assisting with inventory management, product presentation, and service stock orders.
• Ensuring a customer-oriented and smooth checkout process, including packaging, exchanges, and handling complaints.

• Completed vocational training in retail, service, or the hospitality sector.
• Experience in the beauty or fashion industry is advantageous.
• A passion for customer service and sales.
• Strong service orientation and teamwork skills.
• Initiative to continuously enhance your knowledge of products, innovations, and trends across all categories.
• Positive demeanor, openness, and proactivity in customer interactions.
• Empathetic and friendly communication style.
• Strong interest in lifestyle and current trends.
• Proficient computer skills.

• A professional onboarding process.
• A motivating and inspiring environment with a strong team spirit.
• An extensive e-learning platform with diverse content for personal development.
• Training sessions on new products and trends.
• Opportunities for advancement within our career program.
• Attractive employee discounts.
• Performance-based bonuses.