DOUGLAS is the leading omnichannel provider of premium beauty products in Europe. The company inspires its customers to embrace their unique beauty by offering a distinctive range of products both online and in numerous retail locations. DOUGLAS serves as the preferred partner for brands, providing a curated selection of exclusive labels as well as its own corporate brands. The product range includes fragrances, makeup, skincare, haircare, accessories, and beauty services. Strengthening its successful omnichannel positioning and continuously enhancing the customer experience are at the core of the corporate strategy 'Let it Bloom – DOUGLAS 2026'. The successful business model relies on DOUGLAS' omnichannel offerings, leading brands, and data expertise. In the fiscal year 2022/23, DOUGLAS generated a revenue of 4.1 billion euros and employed a significant number of staff across Europe.

We are currently seeking a part-time team member.

• Engage actively with customers and provide comprehensive consultations while consistently applying our service rituals.
• Offer knowledgeable advice across all product categories, including brand and product innovations.
• Proactively promote our current campaigns and promotions, utilizing sales support tools effectively.
• Exceed customer expectations through a passion for service and consultation.
• Share responsibility for incoming goods, inventory management, product presentation, and service stock orders.
• Ensure a customer-oriented and smooth checkout process, including packaging, exchanges, and handling complaints.

• Completed vocational training in retail, service, or the service industry.
• Experience in the beauty or fashion sector is advantageous.
• A passion for customer consultation and sales.
• Strong service orientation and teamwork skills.
• Initiative to continuously enhance your knowledge of products, innovations, and trends across all categories.
• Positive demeanor, openness, and proactivity in customer engagement.
• Empathetic and friendly communication style.
• Strong interest in lifestyle and current trends.
• Proficient computer skills.

• A professional onboarding process.
• A motivating and inspiring environment with a strong team spirit.
• An extensive e-learning platform with diverse content for personal development.
• Training sessions on new products and trends.
• Opportunities for advancement within our career program.
• Attractive employee discounts.
• Performance-based bonuses.