Customer Experience Specialist
vor 4 Wochen
Join our esteemed Retail Team and contribute to our mission of delivering exceptional customer service.
Position: Customer Experience Specialist | Part-time | Seasonal
YOUR RESPONSIBILITIES:
- Your primary focus is on enhancing the customer experience: as our brand ambassador, you will communicate the values and quality of our products, captivating customers with your approachable demeanor and product knowledge.
- You will confidently operate our point-of-sale system, handling daily transactions, exchanges, and refunds with precision and accountability.
- Even in busier periods, you will maintain composure, demonstrating friendliness and a willingness to assist.
- With a keen eye for detail, you will ensure that our products are attractively displayed according to established guidelines.
- Collaborating with your colleagues, you will perform general stockroom duties and assist in replenishing merchandise on the sales floor.
YOUR PROFILE:
- You possess initial work experience in retail or customer service. If you are transitioning from another field, that is also welcome. In any case, you enjoy engaging with people, are eager to learn, and take pleasure in being a knowledgeable resource for our customers.
- Your positive attitude inspires not only your colleagues but also our customers.
- You are available to support us reliably and flexibly, including weekdays and weekends.
- In addition to fluent German, you have good command of English or French.
- Last but not least, you share our enthusiasm for our products, identify with the BIRKENSTOCK brand, and are excited to make a meaningful impact together.
WHAT WE OFFER YOU:
BIRKENSTOCK provides you with all the advantages of a successful, rapidly growing global company: a dynamic work environment, significant creative freedom, an authentic and open corporate culture, and excellent opportunities for personal development.
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