Vehicle Service Specialist
vor 2 Wochen
About Europcar Mobility Group Germany
Europcar Mobility Group Germany is a leading provider of mobility solutions, offering a wide range of vehicles and services to meet the diverse needs of our customers. We are committed to delivering exceptional customer experiences and driving innovation in the automotive industry.
Your Role:
As a Vehicle Service Specialist, you will play a vital role in ensuring the smooth operation of our vehicle fleet and providing outstanding customer service. You will be responsible for managing vehicle handovers and returns, guiding customers on vehicle usage, and maintaining accurate documentation.
Key Responsibilities:
- Conduct thorough vehicle inspections upon handover and return, documenting any existing or new conditions using our dedicated app.
- Provide clear instructions to customers on vehicle operation, including navigation systems and safety features.
- Perform routine maintenance tasks such as refueling and tire pressure checks to ensure vehicles are in optimal condition.
- Deliver and collect vehicles from clients, ensuring timely and efficient service.
Your Profile:
- Possess a valid driver's license with a minimum of 2 years of driving experience.
- Demonstrate strong communication skills in German, with the ability to clearly explain vehicle information and instructions.
- Exhibit a customer-centric approach, providing friendly and helpful service at all times.
- Possess technical aptitude and attention to detail for accurate vehicle documentation and maintenance.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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