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Vehicle Service Assistant
vor 2 Monaten
About Europcar Mobility Group Germany
We are a leading provider of mobility solutions, offering a wide range of vehicles and services to meet the diverse needs of our customers. We strive to deliver exceptional customer experiences and contribute to a sustainable future.
Your Role: Vehicle & Customer Service Support
As a key member of our team, you will play a vital role in ensuring smooth vehicle operations and providing outstanding customer service. Your responsibilities will encompass various aspects of vehicle management and client interaction.
Responsibilities- Manage the efficient handover and return of vehicles to customers, ensuring a seamless experience.
- Provide clear and concise instructions to customers on vehicle operation, including navigation assistance.
- Accurately document vehicle conditions using our dedicated app, maintaining detailed records for each vehicle.
- Perform essential maintenance checks, refueling procedures, and safety inspections to ensure vehicles are in optimal condition.
- Deliver and collect vehicles from clients, demonstrating professionalism and reliability throughout the process.
- Possess a valid driver's license with a minimum of 2 years of driving experience.
- Demonstrate strong proficiency in German language communication.
- Desirable: Fluency in English language for enhanced customer interaction.
- Exhibit a technical aptitude and willingness to learn about vehicle systems.
- Maintain a customer-centric approach, providing friendly and helpful service at all times.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
