Transportation Operations Manager
vor 4 Wochen
Imagine working for a company that's changing the face of transportation and delivery, while raising the bar on customer experience. As a Business Coach for the Middle Mile team at Amazon Transportation Services (ATS), you'll play a crucial role in managing Linehaul Service Provider (LSP) relationships and ensuring they're set up for success.
Key Responsibilities:- Provide best-in-class support for LSPs with scalable tracking processes
- Partner with teams to advise on and manage operational challenges
- Identify, develop, and improve strategies for LSP onboarding and training
- Analyze and interpret data to improve efficiency across individual LSPs and the entire supply type
- Provide reports to leaders on health and training proficiency weekly/monthly
Amazon's transportation network relies on the Amazon Transportation Service (ATS) team to ensure seamless delivery. Our team captures data and uses it to drive decisions, making us a dynamic and innovative organization.
Basic Qualifications:- A degree
- Advanced proficiency in written and verbal English and German
- Relevant experience in program or project management
- Experience working cross-functionally with tech and non-tech teams
- Experience defining and implementing process improvement initiatives using data and metrics
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level
- Experience in supply chain and/or transportation
- Experience driving end-to-end delivery and communicating results to senior leadership
- Experience building processes, project management, and schedules
- PowerBI and SQL knowledge a plus
Amazon is an equal opportunities employer, making recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a top priority for Amazon. Learn more about how we collect, use, and transfer personal data of our candidates.
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