Aktuelle Jobs im Zusammenhang mit Senior Client Relationship Manager - Neu Isenburg, Hessen - International SOS
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Senior Client Relationship Manager Germany
vor 1 Woche
Neu Isenburg, Hessen, Deutschland International SOS VollzeitAbout the roleWe are seeking a seasoned Client Relationship Team Lead to oversee our program delivery and its requirements related to TRICARE in Germany. This key position will assume overall management responsibility for the delivery of client/government stakeholders collaboration and relationship management by ensuring contract execution, performance...
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Senior Client Relationship Manager Germany
vor 2 Wochen
Neu Isenburg, Hessen, Deutschland International SOS VollzeitAbout the roleWe are seeking a seasoned Client Relationship Team Lead to oversee our program delivery and client/government stakeholders collaboration in Germany. This key position will assume overall management responsibility for the delivery of client relationship management, ensuring contract execution, performance standards, and goals are achieved.This...
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Senior Client Relationship Manager Germany
vor 1 Woche
Neu Isenburg, Hessen, Deutschland International SOS VollzeitAbout the RoleWe are seeking a seasoned Client Relationship Team Lead to oversee the delivery of our TRICARE program in Germany. This key position will assume overall management responsibility for client/government stakeholders collaboration and relationship management, ensuring contract execution, performance standards, and goals are achieved.This...
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Senior Client Relationship Manager Germany
vor 4 Wochen
Neu Isenburg, Hessen, Deutschland International SOS VollzeitAbout the RoleWe are seeking a seasoned Client Relationship Team Lead to oversee our program delivery and client relationships in Germany. This key position will assume overall management responsibility for ensuring contract execution, performance standards, and goals are achieved.Key ResponsibilitiesLead, direct, and manage client relationship activities in...
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Senior Client Relationship Manager Germany
vor 4 Wochen
Neu Isenburg, Hessen, Deutschland International SOS VollzeitAbout the RoleWe are seeking a seasoned Client Relationship Team Lead to oversee our program delivery and client relationships in Germany. This key position will assume overall management responsibility for ensuring contract execution, performance standards, and goals are achieved.Key ResponsibilitiesLead, direct, and manage client relationship activities in...
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Senior Client Relationship Manager Germany
vor 3 Wochen
Neu Isenburg, Hessen, Deutschland International SOS VollzeitAbout the RoleWe are seeking a seasoned Client Relationship Team Lead to oversee our program delivery and client relationships in Germany. This key position will assume overall management responsibility for ensuring contract execution, performance standards, and goals are achieved.Key ResponsibilitiesLead, direct, and manage client relationship activities in...
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Senior Client Relationship Manager Germany
vor 3 Wochen
Neu Isenburg, Hessen, Deutschland International SOS VollzeitAbout the RoleWe are seeking a seasoned Client Relationship Team Lead to oversee our program delivery and client relationships in Germany. This key position will assume overall management responsibility for ensuring contract execution, performance standards, and goals are achieved.Key ResponsibilitiesLead, direct, and manage client relationship activities in...
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Senior Client Relationship Manager Germany
vor 1 Monat
Neu Isenburg, Hessen, Deutschland International SOS VollzeitAbout the RoleWe are seeking a seasoned Client Relationship Team Lead to oversee our program delivery and client/government stakeholders collaboration in Germany. This key position will assume overall management responsibility for ensuring contract execution, performance standards, and goals are achieved.Key ResponsibilitiesLead, direct, and manage client...
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Senior Client Relationship Manager Germany
vor 1 Monat
Neu Isenburg, Hessen, Deutschland International SOS VollzeitAbout the RoleWe are seeking a seasoned Client Relationship Team Lead to oversee our program delivery and client/government stakeholders collaboration in Germany. This key position will assume overall management responsibility for ensuring contract execution, performance standards, and goals are achieved.Key ResponsibilitiesLead, direct, and manage client...
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Senior Client Relationship Lead Germany
vor 2 Wochen
Neu Isenburg, Hessen, Deutschland International SOS VollzeitAbout the roleWe are seeking a seasoned Client Relationship Team Lead to oversee our program delivery and its requirements related to TRICARE in Germany. This key position will assume overall management responsibility for the delivery of client/government stakeholders collaboration and relationship management by ensuring contract execution, performance...
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Senior Operations Manager
vor 2 Wochen
Neu Isenburg, Hessen, Deutschland International SOS VollzeitInternational SOS is a leading medical and security services company with a global presence. We are seeking a Senior Operations Manager to lead and manage the operational service delivery of our TRICARE Overseas Program in South East Germany.The successful candidate will be responsible for securing and sustaining successful and consistent results by leading,...
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Senior Operations Manager
vor 1 Monat
Neu Isenburg, Hessen, Deutschland International SOS VollzeitAbout the RoleWe are seeking a highly skilled Senior Operations Manager to lead and manage the operational service delivery of our TRICARE Overseas Program in South West Germany. This critical role will be responsible for securing and sustaining successful and consistent results by leading, managing, and promoting a culture of high performance to meet or...
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Senior Operations Manager
vor 1 Monat
Neu Isenburg, Hessen, Deutschland International SOS VollzeitAbout the RoleWe are seeking a highly skilled Senior Operations Manager to lead and manage the operational service delivery of our TRICARE Overseas Program in South East Germany. This critical role will be responsible for securing and sustaining successful and consistent results by leading, managing, and promoting a culture of high performance to meet or...
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Senior Operations Manager
vor 1 Monat
Neu Isenburg, Hessen, Deutschland International SOS VollzeitAbout the RoleWe are seeking a highly skilled Senior Operations Manager to lead and manage the operational service delivery of our TRICARE Overseas Program in South East Germany. This critical role will be responsible for securing and sustaining successful and consistent results by leading, managing, and promoting a culture of high performance to meet or...
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Senior Operations Manager
vor 1 Monat
Neu Isenburg, Hessen, Deutschland International SOS VollzeitAbout the RoleWe are seeking a highly skilled Senior Operations Manager to lead and manage the operational service delivery of our TRICARE Overseas Program in South West Germany. This critical role will be responsible for securing and sustaining successful and consistent results by leading, managing, and promoting a culture of high performance to meet or...
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Senior Operations Manager
vor 3 Wochen
Neu Isenburg, Hessen, Deutschland International SOS VollzeitAbout the RoleInternational SOS is seeking a Senior Operations Manager to lead the operational service delivery of our TRICARE Overseas Program in South East Germany. This critical role will be responsible for securing and sustaining successful and consistent results by leading, managing, and promoting a culture of high performance to meet or exceed...
-
Senior Operations Manager
vor 3 Wochen
Neu Isenburg, Hessen, Deutschland International SOS VollzeitAbout the RoleInternational SOS is seeking a Senior Operations Manager to lead the operational service delivery of our TRICARE Overseas Program in South East Germany. This critical role will be responsible for securing and sustaining successful and consistent results by leading, managing, and promoting a culture of high performance to meet or exceed...
-
Senior Operations Manager
vor 1 Woche
Neu Isenburg, Hessen, Deutschland International SOS VollzeitInternational SOS is a leading medical and security services company with a global presence. We are seeking a Senior Operations Manager to lead and manage the operational service delivery of our TRICARE Overseas Program in South West Germany.About the roleThe successful candidate will be responsible for securing and sustaining successful and consistent...
-
Senior Operations Manager
vor 1 Woche
Neu Isenburg, Hessen, Deutschland International SOS VollzeitInternational SOS is a leading medical and security services company with a global presence. We are seeking a Senior Operations Manager to lead and manage the operational service delivery of our TRICARE Overseas Program in South East Germany.About the roleThe successful candidate will be responsible for securing and sustaining successful and consistent...
-
Senior Operations Manager
vor 2 Wochen
Neu Isenburg, Hessen, Deutschland International SOS VollzeitInternational SOS is a leading medical and security services company with a global presence. We are seeking a Senior Operations Manager to lead and manage the operational service delivery of our TRICARE Overseas Program in South East Germany.About the roleThe successful candidate will be responsible for securing and sustaining successful and consistent...
Senior Client Relationship Manager
vor 2 Monaten
About the Role
We are seeking a highly experienced Senior Client Relationship Manager to lead our program delivery and client relationship management efforts in Germany. This key position will oversee the execution of our TRICARE Overseas Program and ensure that our client and government stakeholders are satisfied with our services.
Key Responsibilities
- Lead and direct the assigned TRICARE Overseas Program Client Relationship Leads to ensure full Military Treatment Facility participation, enrollment of beneficiaries, program execution, and satisfaction.
- Manage client relationships and program oversight, serving as the principal local point of contact for all stakeholders.
- Analyze execution to evaluate the performance of country operations and its staff in meeting objectives, identifying areas for cost reduction, optimization, program improvement, or policy change.
- Act as a spokesperson to government client stakeholders, staying informed of internal projects and actions that impact the client relationship.
- Lead and collaborate in regular formal client program updates.
- Direct, plan, and implement objectives, processes, and activities to ensure continuing operations, including preparation and execution of contingency plans.
- Oversee or collaborate in local operational execution alignment and issue resolution to solve organizational or departmental problems, including the implementation of corrective action plans.
- Interpret and explain policies, rules, regulations, or laws to organizations, government, or corporate officials, or individuals.
- Prepare or present reports concerning activities, government statutes or rulings, or other items affecting businesses or program services in Germany.
- Direct or conduct studies or research concerning issues affecting areas of responsibility, both tactical and strategic.
- Develop and execute an engagement strategy for Germany that supports strategic initiatives in close coordination with key department stakeholders.
- Primary escalation point for contractual and policy guidance for all International SOS staff involved in TOP service delivery management.
- Oversee assigned portions of government audit reviews on site at designated locations, ensuring quality and successful audit outcomes are obtained.
- Monitor contract performance, contract initiatives, and other contract/program-related data analytics for Germany.
- Responsible for the implementation and oversight of local program education and communication programs for TOP providers and government stakeholders.
- Oversight and support in the coordination of execution of all tasks that impact the MTF (or local Military Unit, i.e., in remote locations) through in-country personnel (clinical/non-clinical) in the Area of Responsibility (AOR).
- Maintain and strengthen relationships with the leadership of MTFs (or Military Units) and other military stakeholders (such as Regional Leadership/TAO) and relevant host nation Provider (PSP) stakeholders.
About You
- Strong senior-level client-facing experience with the ability to communicate and influence key external and internal stakeholders at all levels.
- Successful track record/experience of leading, coaching, and developing client-facing teams.
- Evidence of leadership positions and successful delivery.
- Change management experience.
- Experience/evidence of managing large projects and budgets is a plus.
- Prior experience in working with government contracts a plus.
- Bachelor's Degree in Business, Health Care Administration, etc., and/or relevant and significant work in those fields.
- Excellent English skills (oral and written).
- Native language speaker in German or highly proficient.
- Outstanding relationship builder, collaborative, and solutions-driven.
- Excellent written and verbal communication and influencing skills, including presentation skills.
- Excellent attention to detail, with the aptitude and willingness to research root causes.
- Strong leadership skills and profile.
