Aktuelle Jobs im Zusammenhang mit Head of Enterprise Solutions - Bad Homburg vor der Höhe, Hessen - Fresenius Medical Care
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Head of Commercial Excellence
vor 2 Monaten
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Head of Commercial Excellence
vor 4 Wochen
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Head of Commercial Excellence
vor 4 Wochen
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Head of Commercial Excellence
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Digital Solutions Team Leader
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Digital Solutions Team Leader
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Digital Solutions Team Leader
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Digital Solutions Team Leader
vor 3 Wochen
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Head of Enterprise Solutions
vor 2 Monaten
PURPOSE AND SCOPE OF THE ENTERPRISE SOLUTIONS ORGANIZATION:
Business Collaboration
As a Technology Business Partner, enable the Legal and Compliance sectors to achieve the objectives of Fresenius and prioritize their key initiatives. Champion the requirements of the Legal and Compliance sectors in executing their technology strategies and specific projects. Ensure the fulfillment of all necessary requirements to advance initiatives, including Enterprise Architecture, Data Privacy, Information Security, and Workers Council. Collaborate with Legal and Compliance leadership to formulate and secure approval for business cases related to technology initiatives that warrant pursuit. Ensure the delivery of all technology programs, projects, and initiatives on schedule, within budget, adhering to the agreed scope, and maintaining high quality standards.Customer Experience / Ongoing Enhancement
Assess customer satisfaction levels within Legal and Compliance, both formally and informally, regarding the products, services, and solutions provided. Aim for continuous improvement over time. Develop Service Level Agreements and Performance Metrics for the products, services, and solutions offered to Legal and Compliance customers, including Ticket Resolution Times and On-schedule Releases. Regularly evaluate the products, services, and solutions to ensure they meet the needs of Legal and Compliance customers, pursuing enhancements where necessary. Evaluations should consider licensing and support costs, user-friendliness, architectural simplicity, and compliance with security/audit requirements. Closely oversee and manage the performance of external support vendors for Legal and Compliance. Establish Service Level Agreements and Performance Metrics for the products, services, and solutions they provide, addressing any performance shortfalls.Agile Project Management
Promote the adoption of Agile methodologies in the development and enhancement of our products, services, and solutions. Ensure all team members receive the necessary training and information to function effectively within an Agile framework.Financial Oversight
Continuously monitor organizational expenditures and identify opportunities for cost savings without compromising customer satisfaction. Ensure that evaluations of new additions or enhancements to products, services, and solutions prioritize cost considerations.Compliance & Governance Support
Assist in meeting all audit and compliance obligations, including Software Development Life Cycle, SOX, Global Data Privacy, Information Security, and Internal Controls. Support all governance processes related to Legal, Compliance, and DTI Enterprise Services, including Intake, Change Request, Initiative Review & Approval, and Release Management processes.SPECIFIC DUTIES AND RESPONSIBILITIES:
Act as the product owner for the Legal and Compliance Technology Platforms. Collaborate with Legal and Compliance Business Owners to define the digital strategy and roadmap for relevant platforms and functionalities. Conduct all necessary Business Analysis for new requirements, including ideas and concepts in the evaluation/approval phase, working closely with Legal and Compliance leadership. Define solution architecture specific to functionality when required. Stay informed about all developments in Legal and Compliance products and assess those that may benefit Fresenius. Implement new functionalities as appropriate and upon approval. Ensure all system modifications, including configurations, are executed according to approved requirements, fulfilling all documentation and signoff criteria. Meet all testing and quality assurance requirements for system changes, in collaboration with Testing Managers and Project Managers.PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here represent those an employee may encounter while performing essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This position may require approximately 5% to 10% travel.
SUPERVISION:
Build a team with high-caliber employees for each position. Proactively enhance team performance by addressing underperformance and recruiting top-tier candidates for open roles. Foster a positive work environment through frequent and meaningful communication, open feedback, and an optimistic outlook. Ensure that employee development aspirations are understood, with plans established to pursue them where feasible.EDUCATION AND REQUIRED CREDENTIALS:
Bachelor's Degree; Advanced Degree preferred or an equivalent combination of education and experience.EXPERIENCE AND SKILLS:
Extensive experience in global Legal and Compliance technology management and support, preferably 10+ years. Proven knowledge in implementing and supporting Legal and Compliance technology in a production environment, ideally 5+ years. Experience in supporting a Global Legal and Compliance Technology production environment across multiple countries and a large employee base. Significant experience in Legal/Compliance functional roles, with 10+ years in a Legal/Compliance organization or supporting such an organization. Demonstrated ability to bridge the gap between Legal and Compliance business needs and technology solutions through system expertise and creativity. Strong customer service orientation, with a passion for employee and customer well-being. Knowledge of Legal and Compliance requirements, challenges, and opportunities. Approach new challenges and requirements with a focus on process and operational efficiency.This position is remote with occasional travel due to global responsibilities.
At Fresenius Medical Care, we offer an opportunity to contribute to life-saving treatments and enhance healthcare outcomes. We support ongoing development and foster a dedicated team environment. We value diversity and strive to create an inclusive atmosphere where all employees feel valued. Our commitment to stability and continuous improvement positions us as a leader in renal therapies, providing our employees with the security needed to improve patient lives. We also offer local and global growth opportunities, flexible working arrangements, and a focus on work-life balance.
