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Customer Service Expert in Maritime Logistics

vor 3 Monaten


Hamburg, Hamburg, Deutschland S&you Vollzeit

About the Role:

Join S&you, a renowned global logistics provider, as a Customer Service Specialist focused on Sea Freight Import. You will be part of a dynamic team that spans multiple countries, dedicated to managing significant shipping volumes efficiently.

Key Responsibilities:

  • Serve as the primary point of contact for a specific customer portfolio.
  • Oversee the complete lifecycle of international shipping orders.
  • Calculate costs and generate accurate quotations for clients.
  • Facilitate communication between international clients and internal teams.
  • Prepare financial reports and assist with monthly financial reconciliations.

Qualifications:

  • Completed education in Shipping and Logistics or a related field.
  • Proven experience in sea freight operations.
  • Excellent verbal and written communication skills.
  • Fluency in both German and English.
  • Demonstrated proactive approach and a strong customer service orientation.

We offer a flexible work environment with options for remote work, comprehensive benefits including public transport reimbursement, meal vouchers, and wellness programs. Additionally, you will have access to extensive training and global exchange opportunities to enhance your professional growth.