Global Business Solutions Representative
Vor 6 Tagen
CSC Global is seeking a highly skilled and motivated Global Business Solutions Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities- Provide business-to-business support to clients, taking and fulfilling orders, and managing a portfolio of digital assets.
- Build and maintain strong relationships with clients, providing excellent customer service and support.
- Work closely with the Product Manager to identify new revenue opportunities and enhance product offerings.
- Assist in the development and implementation of business strategies to drive growth and customer satisfaction.
- Collaborate with internal teams to complete customer orders and resolve any issues that may arise.
- Conduct online demonstrations for clients and sales staff, showcasing our products and services.
- Stay up-to-date with industry changes and new product offerings, communicating this information to clients and internal stakeholders.
- Research and analyze customer data to identify trends and areas for improvement.
- Fluency in English and German, with additional languages a plus.
- Experience in a customer service-oriented role, preferably in a similar industry.
- Excellent written and verbal communication skills.
- Strong Microsoft Office skills, including MS Excel, Word, and Outlook.
- Ability to work independently and as part of a team.
- Exceptional organizational skills, with the ability to prioritize work and meet deadlines.
- Previous experience in producing high-quality results with attention to detail.
CSC Global is a leading provider of global solutions, with a commitment to attracting, developing, and retaining talented individuals who share our values. We empower our employees to bring innovative solutions to market, meeting customer demand and driving business growth.
We offer a competitive and comprehensive benefits package, including annual leave, tuition reimbursement, employee referral bonuses, and more. If you are a motivated and results-driven individual looking for a challenging role with opportunities for growth and development, we encourage you to apply.
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