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Learning Management System Administrator

vor 2 Monaten


Frankfurt am Main, Hessen, Deutschland NIIT Vollzeit

About NIIT

NIIT is a leading provider of managed learning solutions, transforming the way the world learns for the better. With over 30 years of experience, we have helped leading companies across the globe to increase the business value of learning.

Job Summary

We are seeking a highly skilled and experienced Learning Management System Administrator to join our team. The successful candidate will be responsible for ensuring service excellence in regards to all learning-related activities, managing Learning Request Forms, and providing support to the regional HR function.

Key Responsibilities

  • Ensure service excellence in regards to all learning-related activities.
  • Manage all Learning Request Forms, including arranging catalogue courses, securing places on public courses, seminars, language courses, and sourcing new vendors in-line with contractual SLAs.
  • Manage all post-course activities, including issuing licenses and certificates, and checking, reporting, and reminding on participation rates for mandatory trainings.
  • Provide support to the regional HR function, including receiving, reviewing, and collating Learning Assessment papers.
  • Manage the scheduling of room bookings and support in making other arrangements, such as site access for trainers, room setup, and shipping of kit.
  • Manage the provision of training materials to suppliers, sites, and customers, ensuring training material availability for all learning events.
  • Manage the stocks of training material and prep room working with course owners to ensure materials are up to date.
  • Issue attendance lists to trainers and collate evaluation data.
  • Manage communications to key stakeholders to ensure courses are filled and occupancy rates are met.

Requirements

  • Minimum five years' experience working on-site at a large corporate customer location.
  • Minimum five years' experience working with Workday Learning or similar learning management systems.
  • Minimum two years' experience working with cross-functional teams (client teams and NIIT internal teams).
  • Demonstrates knowledge and expertise on basic IT software such as Microsoft, word, Microsoft Teams, PowerPoint, Excel, Visio, and databases.
  • Possess valid work permit, complying to local laws that will allow working at customer location as a full-time employee.
  • C2* language proficiency for reading, listening, speaking, and writing in local language.
  • Excellent business communication skills, telephone, email, and face-to-face.
  • Multitasks across multiple software systems.
  • Manages and prioritizes workload.
  • Able to work under pressure to meet deadlines.
  • High levels of attention to detail and can interpret data and other information accurately.
  • Strong organizational and administration skills.

What We Offer

NIIT is an equal opportunity employer, committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.