Service Level Engineer
vor 2 Monaten
Job Summary
OSB AG is seeking a highly skilled Service Level Engineer to join our team in the domain of Service Provision, specifically in the area of Service Level Management. As a key member of our SPO Technical Team, you will be responsible for supporting the Service Level Manager in achieving the following objectives:
- Support KPI Achievement
- Data Collection and Reporting
- Service Level Reviews
- KPI Review Board Support
- KPI Violation Analysis and Correction
- Financial Simulations
- KPI Impact Analysis
- KPI Definition Improvement
Requirements
To be successful in this role, you will need to have:
- University Degree in a Relevant Field
- Experience in Similar Activities
- Experience in the Galileo Program
- Knowledge of Service Level Management Methodologies
- Knowledge of System and Service Monitoring Methodologies
What We Offer
As a Service Level Engineer at OSB AG, you can expect:
- Permanent Employment
- Attractive Salary
- Mobile Working
- Individual Trainings
- Flexible Working Hours
- Employee Events
- Wellpass
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