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Airline Customer Service Specialist
vor 2 Monaten
**About the Role**
AGILIOS Personal GmbH, a leading personnel service provider, is seeking a highly skilled professional to join our team as a Customer Delivery Experience Manager. This exciting opportunity is part of our collaboration with AIRBUS Operations GmbH, a renowned company in the aerospace industry.
**Key Responsibilities**
As a Customer Delivery Experience Manager, you will be responsible for:
- Preparing for customer arrivals and ensuring all necessary documents are available.
- Managing communication flow and supporting customers with German authorities.
- Coordinating budget management and optimizing customer service processes.
- Collaborating with cross-functional teams to ensure seamless customer experiences.
**Requirements**
To be successful in this role, you will need:
- A degree in business or a relevant field.
- Previous experience in management roles, preferably in the aviation industry.
- Proficiency in MS-Office and Google Workspace.
- Fluency in English, with a strong emphasis on written and verbal communication skills.
- Knowledge of Chinese is a plus.
**What We Offer**
As a valued member of our team, you can expect:
- A permanent contract with a competitive salary.
- Industry-specific benefits and opportunities for career advancement.
**About AGILIOS Personal GmbH**
AGILIOS Personal GmbH is a respected personnel service provider specializing in the aviation, engineering, manufacturing, and logistics industries. We pride ourselves on delivering exceptional service and supporting our clients' growth and success.
