Business Process Excellence Manager

vor 3 Wochen


Jena, Thüringen, Deutschland ZEISS Group Vollzeit
Your Role

This is an exciting opportunity to contribute to ZEISS' key group programs and drive harmonization and standardization of processes and structures that define the way ZEISS will work for years to come.

Key Responsibilities
  • Take responsibility to achieve the best solution for ZEISS, balancing individual functional and segment needs by contributing to one of the following end-to-end process workstreams: Lead-to-Cash and Service-to-Customer
  • Work together with the Senior Manager of your stream to take on a moderating role, understanding and mastering the individual processes, in order to moderate between the ZEISS functions and process experts in a goal-oriented manner
  • Steer and orchestrate necessary external consulting support within your workstream
  • Exchange information with your fellow workstream teams to ensure best practice sharing and integration into related processes and report your results to the overall program management
  • Own the alignment of your workstream progress with the senior manager of your stream, ensure planning, implementation and improvement measures of your workstream and thus make a significant contribution to the overall project success
Your Profile

We are looking for a highly skilled and experienced professional with a Bachelor's degree in Business Administration, Industrial Engineering or a similar field of study.

  • Proven experience driving projects in the area of business process excellence or in a similar performance improvement related environment
  • High affinity for modern IT technologies, especially in-depth expertise in SAP software (preferably SD, S/4 HANA Service, CS or CRM)
  • Results-oriented, analytical and organizational skills paired with strong change communications skills to develop and successfully implement strategic plans
  • A strong change management perspective
  • Fluent in German and English, both written and spoken

We look forward to receiving your application



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