Senior Key Account Manager, DSP MEU

vor 1 Woche

Bremen, Bremen, Deutschland Amazon Deutschland E4 Transport GmbH Vollzeit
About the Role

We are seeking a highly skilled Senior Key Account Manager to join our team at Amazon Deutschland E4 Transport GmbH. As a Senior Key Account Manager, you will be responsible for managing our relationships with Delivery Service Partners (DSPs) and ensuring their success in delivering packages to our customers.

Key Responsibilities
  • Safety: Partner with OTR Safety and OTR Regional Managers to ensure business safety compliance.
  • Performance: Guide owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak period.
  • Performance: Support owners as they onboard to the program and prepare to launch (this will be on the basis of a net new launch only).
  • Performance: Coach business owners to run compliant, safe and high performing companies (SLS metric deep dive).
  • Experience: Identify workflow inefficiencies and work to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience.
  • Experience: Develop the relationship between Amazon and our DSP partners (DSP sentiment improvements).
  • Experience: Communicate alignment to DSP business owners following close collaboration with OTR partners.
  • Be the voice of the DSP within and represent them within the AMZL business.
  • Coach and ensure effective upskilling and utilization of tools.
  • Deep dive to identify customer metric improvement opportunities.
  • Champion the consistent application of Last Mile processes within Delivery Stations – challenge UTR processes that impact OTR.
  • Improve driver standards to protect brand image
About the Team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.

Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry-wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.

We are open to hiring candidates to work out of one of the following locations:

Bremen, HB, DEU | Bremerhaven, HB, DEU | Cloppenburg, NI, DEU | Emden, NI, DEU | Schortens, NI, DEU

Basic Qualifications
  • Bachelor's degree.
  • Experience: Prior professional experience in Operations, Last Mile or account or relationship management, small business logistics, or retail/vendor/supplier management.
  • Experience working with third-party resources on a regional/national scale.
  • Experience working with a contingent workforce in a business with peak seasons.
  • Strong analytical capability track record of digging into data and finding solutions for a variety of operational problems.
  • Flexibility to work occasional non-standard working hours as business demands during peak periods.
  • C1+ level of English and German.
Preferred Qualifications
  • Experience leading process improvements through Lean process, Kaizen, and Six Sigma.
  • Experience project planning in ambiguous environment
  • Strong communication (public speaking and writing).
  • Enjoys analytical work and using data to provide thought-provoking and workable solutions.
  • Proven experience of helping teams achieving goals.

  • Senior Key Account Manager, DSP MEU

    vor 1 Monat

    Bremen, Bremen, Deutschland Amazon Deutschland E4 Transport GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our team at Amazon Deutschland E4 Transport GmbH. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our Delivery Service Partners (DSPs) to ensure seamless last-mile delivery operations.Key ResponsibilitiesPartner...

  • Senior Key Account Manager, DSP MEU

    vor 1 Monat

    Bremen, Bremen, Deutschland Amazon Deutschland E4 Transport GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our team at Amazon Deutschland E4 Transport GmbH. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our Delivery Service Partners (DSPs) to ensure seamless last-mile delivery operations.Key ResponsibilitiesPartner...

  • Senior Key Account Manager, DSP MEU

    vor 4 Wochen

    Bremen, Bremen, Deutschland Amazon Deutschland E4 Transport GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our team at Amazon Deutschland E4 Transport GmbH. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our Delivery Service Partners (DSPs) to ensure seamless last mile delivery operations.Key ResponsibilitiesPartner...

  • Senior Key Account Manager, DSP MEU

    vor 4 Wochen

    Bremen, Bremen, Deutschland Amazon Deutschland E4 Transport GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our team at Amazon Deutschland E4 Transport GmbH. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our Delivery Service Partners (DSPs) to ensure seamless last mile delivery operations.Key ResponsibilitiesPartner...

  • Senior Key Account Manager, DSP MEU

    Vor 6 Tagen

    Bremen, Bremen, Deutschland Amazon Deutschland E4 Transport GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our team at Amazon Deutschland E4 Transport GmbH. As a Senior Key Account Manager, you will be responsible for managing our relationships with Delivery Service Partners (DSPs) and ensuring the successful execution of our last mile delivery operations.Key ResponsibilitiesSafety:...

  • Senior Key Account Manager, DSP MEU

    Vor 5 Tagen

    Bremen, Bremen, Deutschland Amazon Deutschland E4 Transport GmbH Vollzeit

    About the RoleThe Senior Key Account Manager plays a vital role in Amazon Deutschland E4 Transport GmbH's success by building and maintaining strong relationships with our Delivery Service Partners (DSPs). As an advisor and operating partner, you will work closely with our DSPs to help them grow and improve their businesses.Key ResponsibilitiesSafetyPartner...

  • Senior Key Account Manager, DSP MEU

    vor 1 Woche

    Bremen, Bremen, Deutschland Amazon Deutschland E4 Transport GmbH Vollzeit

    About the RoleThe Senior Key Account Manager is a key member of our Amazon Logistics team, responsible for building and maintaining strong relationships with our Delivery Service Partners (DSPs). As an advisor and operating partner, you will work closely with our DSPs to help them grow and improve their businesses.Your key responsibilities will...

  • Senior Key Account Manager

    vor 1 Monat

    Bremen, Bremen, Deutschland ADECCO Vollzeit

    JobbeschreibungDer Senior Key Account Manager (KAM) ist ein wichtiger Teil unseres Teams und unterstützt unsere Geschäftsinhaber bei der Entwicklung und Erweiterung ihrer Last-Mile-Paketlieferunternehmen.AufgabenEnge Zusammenarbeit mit 3PL-Partnern, um das Geschäft in Europa zu koordinierenPartnerschaft mit OTR-Sicherheits- und OTR-Regionalmanagern, um...

  • Senior Key Account Manager

    vor 1 Monat

    Bremen, Bremen, Deutschland ADECCO Vollzeit

    JobbeschreibungDer Senior Key Account Manager (KAM) ist ein wichtiger Teil unseres Teams und unterstützt unsere Geschäftsinhaber bei der Entwicklung und Erweiterung ihrer Last-Mile-Paketlieferunternehmen.AufgabenEnge Zusammenarbeit mit 3PL-Partnern, um das Geschäft in Europa zu koordinierenPartnerschaft mit OTR-Sicherheits- und OTR-Regionalmanagern, um...

  • Key Account Manager

    vor 2 Wochen

    Bremen, Bremen, Deutschland Mercury Hampton Ltd Vollzeit

    Job Title: Key Account ManagerWe are seeking a highly skilled Key Account Manager to join our team at Mercury Hampton Ltd. As a Key Account Manager, you will be responsible for managing designated key accounts throughout your region, selling bespoke engineered and customized solutions to strategic OEM customers, and growing the revenue of the accounts.About...

  • Key Account Manager

    vor 2 Wochen

    Bremen, Bremen, Deutschland Mercury Hampton Ltd Vollzeit

    Job Title: Key Account ManagerWe are seeking a highly skilled Key Account Manager to join our team at Mercury Hampton Ltd. As a Key Account Manager, you will be responsible for managing designated key accounts throughout your region, selling bespoke engineered and customized solutions to strategic OEM customers, and growing the revenue of the accounts.About...

  • Key Account Manager

    vor 2 Wochen

    Bremen, Bremen, Deutschland Mercury Hampton Ltd Vollzeit

    Job Title: Key Account ManagerWe are seeking a highly skilled Key Account Manager to join our team at Mercury Hampton Ltd. As a Key Account Manager, you will be responsible for managing designated key accounts throughout your region, selling bespoke engineered and customized solutions to strategic OEM customers, and growing the revenue of the accounts.About...

  • Key Account Manager

    vor 2 Wochen

    Bremen, Bremen, Deutschland Mercury Hampton Ltd Vollzeit

    Job Title: Key Account ManagerWe are seeking a highly skilled Key Account Manager to join our team at Mercury Hampton Ltd. As a Key Account Manager, you will be responsible for managing designated key accounts throughout your region, selling bespoke engineered and customized solutions to strategic OEM customers, and growing the revenue of the accounts.About...

  • Key Account Manager

    vor 3 Wochen

    Bremen, Bremen, Deutschland bindan GmbH & Co. KG Vollzeit

    JobbeschreibungWir suchen einen erfahrenen Key Account Manager für unsere Kunden aus der Konsumgüterbranche in Bremen.AufgabenAls Key Account Manager sind Sie verantwortlich für die gesamte Kundenbetreuung und agieren als erster Ansprechpartner für einen ausgewählten Kreis von Kunden.Sie bearbeiten die ganzheitliche Auftragsabwicklung, Retouren und...

  • Key Account Manager

    vor 3 Wochen

    Bremen, Bremen, Deutschland bindan GmbH & Co. KG Vollzeit

    JobbeschreibungWir suchen einen erfahrenen Key Account Manager für unsere Kunden aus der Konsumgüterbranche in Bremen.AufgabenAls Key Account Manager sind Sie verantwortlich für die gesamte Kundenbetreuung und agieren als erster Ansprechpartner für einen ausgewählten Kreis von Kunden.Sie bearbeiten die ganzheitliche Auftragsabwicklung, Retouren und...

  • Key Account Manager

    vor 2 Wochen

    Bremen, Bremen, Deutschland bindan GmbH & Co. KG Vollzeit

    JobbeschreibungWir suchen einen erfahrenen Key Account Manager für unsere Kunden aus der Konsumgüterbranche.AufgabenAls Key Account Manager sind Sie verantwortlich für die gesamte Kundenbetreuung.Sie agieren als erster Ansprechpartner für einen ausgewählten Kreis von Kunden und bearbeiten die ganzheitliche Auftragsabwicklung.Dazu gehören die...

  • Key Account Manager

    vor 2 Wochen

    Bremen, Bremen, Deutschland bindan GmbH & Co. KG Vollzeit

    JobbeschreibungWir suchen einen erfahrenen Key Account Manager für unsere Kunden aus der Konsumgüterbranche.AufgabenAls Key Account Manager sind Sie verantwortlich für die gesamte Kundenbetreuung.Sie agieren als erster Ansprechpartner für einen ausgewählten Kreis von Kunden und bearbeiten die ganzheitliche Auftragsabwicklung.Dazu gehören die...

  • Key Account Manager

    vor 4 Wochen

    Bremen, Bremen, Deutschland bindan GmbH & Co. KG Vollzeit

    JobbeschreibungWir suchen einen erfahrenen Key Account Manager für unsere Kunden aus der Konsumgüterbranche.AufgabenAls Key Account Manager sind Sie verantwortlich für die gesamte Kundenbetreuung.Sie agieren als erster Ansprechpartner für einen ausgewählten Kreis von Kunden und bearbeiten die ganzheitliche Auftragsabwicklung.Sie bearbeiten Retouren und...

  • Key Account Manager

    vor 4 Wochen

    Bremen, Bremen, Deutschland bindan GmbH & Co. KG Vollzeit

    JobbeschreibungWir suchen einen erfahrenen Key Account Manager für unsere Kunden aus der Konsumgüterbranche.AufgabenAls Key Account Manager sind Sie verantwortlich für die gesamte Kundenbetreuung.Sie agieren als erster Ansprechpartner für einen ausgewählten Kreis von Kunden und bearbeiten die ganzheitliche Auftragsabwicklung.Sie bearbeiten Retouren und...

  • Key Account Manager

    vor 1 Monat

    Bremen, Bremen, Deutschland BLG LOGISTICS GROUP AG & Co. KG Vollzeit

    Key Account Manager (m/w/d) - Automotive LogisticsWir suchen eine erfahrene Persönlichkeit als Key Account Manager (m/w/d) für unseren Geschäftsbereich Automobile. Als vertrauensbildende Persönlichkeit gelingt es Ihnen, Kontakte und Netzwerke nachhaltig zu mobilisieren und zu pflegen.VorankommenWir eröffnen Möglichkeiten zur persönlichen und...