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Technical Service Trainer
vor 2 Monaten
**Overview**
We are seeking a highly skilled Technical Service Trainer to join our team at MSA – The Safety Company. As a Technical Service Trainer, you will play a critical role in the execution of our sales strategy, driving accelerated business performance and achieving all sales quotas and assigned goals.
Key Responsibilities
- Conduct service trainings for technicians, MSA personnel, partners, and end-users, in close cooperation with the Training Manager.
- Develop, communicate, and implement appropriate sales strategies, processes, and action plans to optimize profitable revenue.
- Prepare and maintain training units, including training aids, equipment, and tools.
- Coordinate shipment of training samples and tools.
- Support the development of training formats, including online trainings.
- Manage the training programs in accordance with customer needs, regulatory requirements, and company policies.
- Evaluate and improve customer satisfaction.
Requirements
- Excellent communication and organizational skills.
- Outstanding communication skills and comfortable speaking during face-to-face and online trainings.
- Knowledge of modern training techniques and tools in technical subjects.
- Proven experience as a Technical Trainer.
- Degree in a relevant technical field.
Preferred Qualifications
- Knowledge of MSA products.
- Word and PowerPoint advanced.
- Certification such as CTT+ (Certified Technical Trainer) is a strong asset.
What We Offer
- Meaningful projects that make a difference – at MSA, your work will save lives.
- 30 days vacation.
- Training and development opportunities.
- Company car.
- Company phone.
- Internet connection.
- A work environment and culture that embrace diversity.
