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Technical Specialist
vor 2 Monaten
Applied Materials is a global leader in the development and manufacturing of specialized equipment and processes for the semiconductor, electronics, and display industries. We offer cutting-edge technology that enables the production of nearly every new chip and advanced display in the world.
We are seeking experienced technicians to join our Field Service team in Dresden, Reutlingen, or Hamburg. As a technician, you will be responsible for providing local support to our customers, working closely with experts worldwide to resolve technical issues and ensure the smooth operation of our equipment.
Key Responsibilities:
- Act as the primary point of contact for technical inquiries from customers and collaborate with global experts to resolve issues.
- Independently install and commission new equipment at customer sites, ensuring seamless integration into their production processes.
- Perform routine maintenance, repairs, and upgrades of existing equipment at customer locations.
- Conduct thorough troubleshooting and root cause analysis to resolve equipment issues and minimize downtime.
- Perform regular inspections and maintenance tasks to ensure optimal equipment performance.
Requirements:
- A successful completion of a technical diploma or equivalent qualification in mechatronics, electronics, or a related field.
- A minimum of 2 years of experience in technical service, preferably with knowledge of semiconductor equipment (implant/CVD/EPI/RTP and PDC).
- Excellent customer service and communication skills, with the ability to work independently and as part of a team.
- Strong analytical and problem-solving skills, with the ability to work with complex technical documentation and schematics.
- A proactive, self-motivated, and results-driven work ethic, with a strong commitment to quality and customer satisfaction.
- Ability to travel domestically and internationally, approximately 25% of the time.
- Flexibility to work varying shifts, including weekends and holidays, as required by customers.
- Proficiency in English and German languages, with excellent communication and interpersonal skills.
- Proficiency in MS Office and SAP, with experience in similar software applications an asset.
What We Offer:
- The opportunity to join a highly experienced and collaborative team of technical experts.
- Comprehensive onboarding and training program, including expert guidance from global colleagues and a local buddy.
- Ongoing professional development and training opportunities, including access to Applied Global University, LinkedIn Learning, and external partners.
- A diverse range of challenging projects and responsibilities in a dynamic and innovative technology company.
- The potential to expand your role to include process technology and application expertise.
- A competitive salary and benefits package, including bonus programs, pension plan, employee stock purchase program, overtime pay, and membership in the Urban Sports Club.
- 30 days of annual leave and 37.5 hours of work per week.
