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Order Management Specialist
vor 3 Monaten
Position Overview:
The role of Order Management Specialist (M/W/D) encompasses a variety of responsibilities critical to the efficient operation of our services at Stadtwerke München GmbH.
- Complex Meter Setup: Engage in intricate meter configurations and ongoing maintenance, ensuring effective communication with market partners and participation in relevant projects.
- Technical Verification: Oversee the assessment and execution of incoming completion notifications within KWP/NWP systems (SAP/IS-U), which includes the subsequent establishment of master data across gas, water, electricity, district heating, and district cooling sectors.
- Service Order Creation: Generate service orders that cover the full spectrum of meter services, including commissioning, installations, replacements, conversions, expansions, relocations, sealing, repair orders, and routine adjustments.
- Interface Functionality: Act as a liaison between internal departments (installer consultation, dispatching, logistics, equipment management, balancing) and external stakeholders, particularly in relation to special projects that emphasize master data setup and MeLo/MaLo communication.
- Technical Master Data Creation: Develop technical master data for EEG systems and ensure the correct allocation or mapping of the appropriate metering concept.
Candidate Profile:
- Possess a successfully completed technical or commercial education, complemented by several years of professional experience within the energy supply sector.
- Demonstrate a solid technical understanding of the metering technology utilized at Stadtwerke München GmbH, particularly in relation to the mapping of various metering concepts within the KWP/NWP SAP/ISU system landscape.
- Exhibit comprehensive knowledge of relevant regulations and standards, including but not limited to TAB, NAV-Electricity, VDE, DIN-EN standards, LSV, UVV, and BayBO. Familiarity with EnWG, EEG, and CHP-G requirements is advantageous.
- Ideally, possess several years of experience in meter operations.
- Show proficiency in MS-Office applications, with a preference for experience in SAP IS-U.
- Display strong communication skills and a confident demeanor when interacting with external market partners and during internal communications.