Aktuelle Jobs im Zusammenhang mit Customer Service Excellence Manager - Dortmund, Nordrhein-Westfalen - Dortmunder Energie- und Wasserversorgung GmbH DEW21
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Dortmund, Nordrhein-Westfalen, Deutschland All for One Customer Experience GmbH VollzeitBeschreibung der PositionAls Senior Consultant Customer Care Sales/Service Cloud unterstützt du unsere Bestandskunden im SAP Sales und Service Cloud-Umfeld. Du bist für die Kundenbetreuung verantwortlich und arbeitest eng mit unseren Kunden zusammen, um ihre Anforderungen zu erfüllen.Deine Aufgaben Kundenanforderungen aufnehmen und Lösungsvorschläge...
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Dortmund, Nordrhein-Westfalen, Deutschland All for One Customer Experience GmbH VollzeitBeschreibung der PositionAls Senior Consultant Customer Care Sales/Service Cloud unterstützt du unsere Bestandskunden im SAP Sales und Service Cloud-Umfeld. Du bist für die Kundenbetreuung verantwortlich und arbeitest eng mit unseren Kunden zusammen, um ihre Anforderungen zu erfüllen.Deine Aufgaben Kundenanforderungen aufnehmen und Lösungsvorschläge...
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Operations Excellence Manager
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Dortmund, Nordrhein-Westfalen, Deutschland All for One Customer Experience GmbH VollzeitBeschreibung der PositionAls Senior Consultant Customer Care Sales/Service Cloud unterstützt du unsere Bestandskunden im SAP Sales und Service Cloud-Umfeld. Du bist für die Kundenanforderungen verantwortlich, erarbeitest Lösungsvorschläge und setzt diese selbstständig um oder koordinierst die weitere Umsetzung.Deine AufgabenUnterstützung der Kunden im...
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Dortmund, Nordrhein-Westfalen, Deutschland All for One Customer Experience GmbH VollzeitBeschreibung der PositionAls Senior Consultant Customer Care Sales/Service Cloud unterstützt du unsere Bestandskunden im SAP Sales und Service Cloud-Umfeld. Du bist für die Kundenanforderungen verantwortlich, erarbeitest Lösungsvorschläge und setzt diese selbstständig um oder koordinierst die weitere Umsetzung.Deine AufgabenUnterstützung der Kunden im...
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Operational Excellence Manager
vor 2 Wochen
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Operational Excellence Manager
vor 2 Wochen
Dortmund, Nordrhein-Westfalen, Deutschland pickshare VollzeitAbout the RoleWe are seeking a highly skilled and experienced Operational Excellence Manager to join our team at pickshare, a dynamic and innovative company that is shaping the future of city logistics. As a key member of our team, you will be responsible for driving process improvements, optimizing supply chain operations, and ensuring the highest quality...
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Kundenbeauftragter für Vertrieb und Service
vor 2 Monaten
Dortmund, Nordrhein-Westfalen, Deutschland All for One Customer Experience GmbH VollzeitBeschreibung der PositionAls Senior Berater für Kundenbetreuung und Vertrieb bei der All for One Customer Experience GmbH bist du verantwortlich für die Betreuung unserer Bestandskunden im SAP Sales und Service Cloud-Umfeld.Deine Aufgaben:Unterstützung in der SAP Sales und Service Cloud im 1. bis 3. Level SupportKundenanforderungen aufnehmen,...
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Kundenbeauftragter für Vertrieb und Service
vor 2 Monaten
Dortmund, Nordrhein-Westfalen, Deutschland All for One Customer Experience GmbH VollzeitBeschreibung der PositionAls Senior Berater für Kundenbetreuung und Vertrieb bei der All for One Customer Experience GmbH bist du verantwortlich für die Betreuung unserer Bestandskunden im SAP Sales und Service Cloud-Umfeld.Deine Aufgaben:Unterstützung in der SAP Sales und Service Cloud im 1. bis 3. Level SupportKundenanforderungen aufnehmen,...
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Customer Service Representative
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Customer Service Representative
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Customer Service Advisor
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Customer Service Expert
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Customer Service Expert
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Customer Service Advisor
Vor 4 Tagen
Dortmund, Nordrhein-Westfalen, Deutschland Cross Border Talents VollzeitCustomer Service AdvisorWe are seeking a dedicated Customer Service Advisor to join our team in Lisbon, Portugal. As a Customer Service Advisor, you will be responsible for providing exceptional customer support in German to leading international brands.Key Responsibilities:Deliver outstanding customer service through phone, email, and chat.Efficiently...
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Customer Service Expert
vor 1 Woche
Dortmund, Nordrhein-Westfalen, Deutschland Cross Border Talents VollzeitCustomer Service ExpertWe are seeking a dedicated Customer Service Expert to join our team in Lisbon, Portugal. As a Customer Service Expert, you will be responsible for providing exceptional customer support in German through various communication channels.Key Responsibilities:Deliver top-notch customer service in German, ensuring customer satisfaction and...
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Operational Excellence Manager
vor 1 Woche
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Customer Service Coordinator
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Dortmund, Nordrhein-Westfalen, Deutschland TRIO Leuchten GmbH VollzeitJob DescriptionWe are seeking a highly motivated and organized Customer Service Coordinator to join our team at TRIO Leuchten GmbH. As a Customer Service Coordinator, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...
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Customer Service Coordinator
vor 4 Wochen
Dortmund, Nordrhein-Westfalen, Deutschland TRIO Leuchten GmbH VollzeitJob DescriptionWe are seeking a highly motivated and organized Customer Service Coordinator to join our team at TRIO Leuchten GmbH. As a Customer Service Coordinator, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...
Customer Service Excellence Manager
vor 2 Monaten
Dortmunder Energie- und Wasserversorgung GmbH DEW21 is a forward-thinking energy provider with a workforce of approximately 1,000 dedicated professionals. We merge cutting-edge services with the proficiency of a local energy supplier, offering a diverse range of energy solutions and investing in sustainable energy initiatives. We invite you to join our team as a Customer Service Excellence Manager & Sales Specialist Non-Commodity, contributing to the evolution of energy services.
Key Responsibilities:
- Delivering expert guidance and sales support for both Commodity and Non-Commodity offerings.
- Serving as the primary contact for Non-Commodity solutions, including Photovoltaics, E-Mobility, and Heating.
- Actively engaging in the sales cycle while upholding and enhancing service quality.
- Overseeing service providers to ensure exceptional customer service delivery.
- Contributing to the growth of service centers in the region.
- Leading initiatives and formulating strategies to foster a positive customer journey.
- Gathering and evaluating customer data to optimize sales performance.
- A relevant degree or certification in business, sales, energy management, engineering, or a related field.
- Proven experience in sales, customer service, process/system integrity, and project oversight.
- Familiarity with quality assurance practices, customer service IT systems, and proficiency in MS Office.
- Ability to convey complex ideas in a clear and understandable manner.
- Excellent communication and negotiation abilities.
- Demonstrated flexibility, dependability, and a congenial attitude, even in challenging situations.
- Proactive, open-minded, and adept with digital tools.
- Work-life integration tailored to individual needs.
- Additional benefits including security, health coverage, and wellness programs.
- Opportunities for career advancement and long-term professional growth.
- A dynamic work environment featuring innovation labs and prime locations.
