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Customer Service Representative

vor 2 Monaten


Koblenz, Rheinland-Pfalz, Deutschland ECE Vollzeit

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at ECE. As a key member of our Center Management team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Assist the Center Management team with various tasks in the marketing and customer service departments.
  • Answer customer calls and respond to general administrative tasks at different times.
  • As a representative of our Center, Forum Mittelrhein Koblenz (FMK), you will maintain a friendly and helpful demeanor with our customers and remain calm in challenging situations.
  • Delight our customers by distributing Give Aways in the Center or the city.

Requirements:

  • Experience in general office work and proficiency in MS Office.
  • Ability to quickly build rapport with people and work collaboratively in a team environment.
  • Enjoy providing excellent service, maintaining a professional appearance, and being flexible with working hours.

Benefits of Working with Us:

  • A values-driven company culture that encourages autonomy and growth.
  • A wide range of training opportunities through our in-house ECE Academy.