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Customer Support Executive
vor 3 Monaten
JOB TITLE: Sales Operations Specialist
Join J.H. Ziegler GmbH, a prominent manufacturer of advanced nonwoven materials, as we continue to innovate and provide tailored solutions for the automotive sector and various industrial applications. With a legacy spanning over 158 years, we pride ourselves on our commitment to quality and customer satisfaction.
Key Responsibilities:
- Provide comprehensive support to customers and projects from initial development through to full-scale production, collaborating closely with the Key Account Manager and other internal teams.
- Manage master data and oversee order processing within an ERP system.
- Prepare and issue quotes, order confirmations, and address any customer complaints effectively.
- Establish and nurture strong relationships with clients.
- Engage in trade exhibitions and assist with customer visits.
- Contribute to the enhancement of internal processes for greater efficiency.
Requirements:
- A degree or a solid background in commercial education.
- A methodical, self-sufficient, and dependable approach to work, with a strong focus on customer service.
- Proficiency in both German and English.
- A collaborative team player who demonstrates initiative and flexibility.
- Strong skills in MS Office; familiarity with ABAS is advantageous.
What We Offer:
- Engaging challenges within a globally-oriented, medium-sized enterprise.
- Opportunities for both personal and professional growth.
- Attractive salary and comprehensive benefits.
- A respectful and cooperative workplace culture.
- Flexible working arrangements.
If you are interested in joining our team, we encourage you to submit your application, including your salary expectations and availability. We look forward to your response.
