Customer Service Representative
vor 2 Monaten
About the Role
We are seeking a highly motivated and customer-focused individual to join our Nike Retail team as a Sales Associate - Athlete. As a key member of our store team, you will be responsible for delivering exceptional customer service, driving sales, and creating a unique brand experience for our customers.
Key Responsibilities
- Provide expert product knowledge and recommendations to customers to drive sales and increase customer satisfaction.
- Support the training and development of new team members, ensuring they have the skills and knowledge to deliver exceptional customer service.
- Assist with various store tasks, including cash handling, inventory management, and visual merchandising.
- Utilize digital tools to enhance the customer experience and drive sales, both online and in-store.
- Stay up-to-date with new products, services, and company initiatives, and communicate this information to customers and colleagues.
- Participate in store events and promotions, and contribute to the creation of a dynamic and engaging store environment.
What We Offer
- A competitive salary and bonus structure.
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
- Opportunities for career growth and professional development.
- A dynamic and inclusive work environment, with a focus on diversity, equity, and inclusion.
- Access to exclusive training and development programs.
- A fun and fast-paced work environment, with a focus on teamwork and collaboration.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced retail environment.
- Strong product knowledge and sales skills.
- Ability to work a flexible schedule, including weekends and holidays.
- High school diploma or equivalent required.
What We're Looking For
We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional customer service and driving sales. If you have a strong work ethic, a positive attitude, and a desire to learn and grow, we encourage you to apply.
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