Senior Service Support Representative

vor 4 Wochen

Freising, Bayern, Deutschland TEKOM Industrielle Systemtechnik GmbH Vollzeit

Senior Service Support Representative (m/f/d)

TEKOM Industrielle Systemtechnik GmbH is a prominent player in the aerospace sector, recognized for its state-of-the-art technologies and pioneering solutions. Joining this organization allows you to engage in thrilling projects with global partners, thrive in a vibrant atmosphere, and enhance your professional skills continuously. The company prioritizes excellence, collaboration, and the growth of its workforce.

What We Offer

  • A stimulating and accountable role in a global context
  • Leadership and coordination of teams
  • Opportunities for career advancement and ongoing training
  • A dynamic and forward-thinking workplace
  • Competitive salary package

Key Responsibilities

  • Diagnosing and addressing technical support challenges
  • Acting as the company's representative in partnership with international clients and collaborators
  • Guiding team efforts to meet immediate, intermediate, and long-term objectives
  • Overseeing and managing Engineering Support Tasks (EST)
  • Administration and enhancement of the organization's IT resources
  • Participating in meetings and compiling reports to assist management
  • Ensuring adherence to quality benchmarks and ongoing process enhancements

Required Qualifications

  • Degree in Engineering or equivalent professional experience
  • Background in a technical logistics support position within military or commercial engine initiatives
  • Proven leadership capabilities and experience in managing cross-functional teams
  • Excellent written and verbal communication skills in English
  • Proficient in IT applications, particularly MS Word, MS Excel, MS PowerPoint, and MS Project
  • Strong organizational skills and ability to prioritize tasks effectively
  • Customer-focused with the ability to engage with clients at all levels
  • Adept at understanding cultural nuances and experienced in an international setting

We appreciate your interest in this opportunity and look forward to assisting you in finding your next professional endeavor.

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