Customer Service Representative

Vor 5 Tagen


Hanau, Hessen, Deutschland Solua GmbH Vollzeit

We are seeking a highly motivated and empathetic individual to join our team as a Passenger Service Agent at the Frankfurt Airport. As a representative of Solua GmbH, you will be responsible for providing exceptional customer service to passengers with reduced mobility and other special needs.

Key Responsibilities:

  • Brief and escort passengers with reduced mobility through the airport
  • Transport passengers using wheelchairs, ramps, and electric vehicles
  • Assist with luggage handling and retrieval

Requirements:

  • Excellent communication and interpersonal skills
  • Fluent German and good English language skills
  • Ability to work flexible hours, including weekends

What We Offer:

  • Unlimited contract
  • TVöD-V salary, approximately €2,600 gross per month (based on 39 hours/week)
  • Salary increase after 1 year and annual bonus
  • Free parking at the Frankfurt Airport, fuel discounts, and free job ticket
  • Fixed schedules 1 month in advance, within the time frame of 05:00-24:00
  • Attractive overtime pay for night, Sunday, and holiday work
  • Comprehensive training and support
  • Direct employment without temporary work

About Solua GmbH:

Solua GmbH is a leading provider of passenger services at the Frankfurt Airport. We are committed to delivering exceptional customer experiences and creating a positive impact on our community.



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