Customer Service Representative
Vor 5 Tagen
We are seeking a highly motivated and empathetic individual to join our team as a Passenger Service Agent at the Frankfurt Airport. As a representative of Solua GmbH, you will be responsible for providing exceptional customer service to passengers with reduced mobility and other special needs.
Key Responsibilities:
- Brief and escort passengers with reduced mobility through the airport
- Transport passengers using wheelchairs, ramps, and electric vehicles
- Assist with luggage handling and retrieval
Requirements:
- Excellent communication and interpersonal skills
- Fluent German and good English language skills
- Ability to work flexible hours, including weekends
What We Offer:
- Unlimited contract
- TVöD-V salary, approximately €2,600 gross per month (based on 39 hours/week)
- Salary increase after 1 year and annual bonus
- Free parking at the Frankfurt Airport, fuel discounts, and free job ticket
- Fixed schedules 1 month in advance, within the time frame of 05:00-24:00
- Attractive overtime pay for night, Sunday, and holiday work
- Comprehensive training and support
- Direct employment without temporary work
About Solua GmbH:
Solua GmbH is a leading provider of passenger services at the Frankfurt Airport. We are committed to delivering exceptional customer experiences and creating a positive impact on our community.
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