Aktuelle Jobs im Zusammenhang mit Customer Service Representative - Planegg, Bayern - Hikma Pharmaceuticals
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Customer Service Representative
vor 2 Monaten
About the Role:
We are seeking a highly skilled Customer Service Employee to join our team at Hikma Pharmaceuticals. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities:
- Master data entry and maintenance by accurately entering and updating customer information in our database.
- Process customer orders and create invoices in a timely and efficient manner.
- Prepare cost estimates for potential customers and provide clear and concise information.
- Manage telephone calls and respond to customer inquiries in a professional and courteous manner.
- Communicate with customers via email and draft letters as required.
- Operate online platforms to manage customer interactions and update product information.
Requirements:
- Proficiency in MS Office applications, including Word, Excel, and Outlook.
- Excellent teamwork and communication skills, with the ability to work effectively in a fast-paced environment.
- Commitment to continuous learning and development, with a willingness to take on new challenges and responsibilities.
- Independent and self-motivated, with a high level of accuracy and attention to detail.
- Excellent interpersonal skills, with the ability to build strong relationships with customers and colleagues.
What We Offer:
- A competitive performance-related salary and comprehensive company health insurance.
- A comprehensive preventive care package, supplementary dental insurance, and travel and accident insurance.
- Attractive employee discounts and a range of corporate benefits.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
About Hikma Pharmaceuticals:
Hikma is a global pharmaceutical company and a leading supplier of injectable drugs. We are committed to delivering high-quality products and services to our customers, while also making a positive impact on the communities we serve.